Icon hamburger
What job do you want?
Apply to this job.
Think you're the perfect candidate?
Apply Now

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.

Customer Service Representative, Bilingual +

Kelly Services Miami Full-Time
$0.00 - $11.00 / hour
Apply Now

Kelly Services, a global leader in staffing solutions, is looking to identify Customer Service Representative for a leading insurance provider in the Miami, FL (Cutler Bay Area) area.  Our customer is looking for candidates to be Bilingual in Spanish, must be able to read and write Spanish.  These positions are a Temp-to Hire openings with a premiere employer in the area! See position details below:

  • Pay: $11.00/hour (Paid Weekly)
  • Shift: Must be able to work between the hours 11:00am to 10:00pm, plus weekends
  • Bilingual: 90% Bilingual – Read and Write Spanish
  • Duration: Temp to Hire opportunity
  • Anticipated Start Date: ASAP

Job Purpose 
• Provides front line, direct contact with customers when filing claims over the phone. 
• Informs customers of the organization’s products and/or services.  Primary Job Accountabilities/Responsibilities 
• Files claims by collecting pertinent information from customers. 
• Answers routine questions and resolves basic problems, refers more difficult items to higher level team members for guidance. 
• Follows standard screens/scripts to perform most tasks, the ability to navigate a computer based system, maintains and updates company records as needed. 
• Processes and determines coverage by reviewing forms and other applicable records. 
• Maintains professionalism and effectively interacts with all contacts, both internal and external.
• Maintains department quality standards and performs job duties as directed by supervisor    Basic Qualifications Required
• High School diploma or GED equivalent 
• Minimum of 6 months of customer service experience    Other Requirements: 
• Excellent Customer Service skills 
• Excellent verbal and written communication skills 
• Basic problem-solving skills 
• Experience with Microsoft based programs and computer products 
• An acute attention to detail/accuracy and effective note taking/documenting skills 
• Must be able to handle/process high call volumes, at times while adhering to scheduled breaks/lunches in accordance business needs.  •Demonstrates minimum typing speed of 35 words per minute.   The local offices of Kelly Services do not represent the above position, please apply online for immediate consideration. Please contact me at Email blocked - click to apply if you are interested in this opportunity or if you may have any questions.  #MD2019 

Why Kelly®?

At Kelly Services®, we work with the best. Our clients include 95 of the Fortune 100™ companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.

About Kelly Services®

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit URL blocked - click to apply and connect with us on URL blocked - click to apply, URL blocked - click to apply and URL blocked - click to apply.

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. URL blocked - click to apply


Recommended skills

Professional Attitude
Attention To Detail
Complex Problem Solving


Salary Details

Based on Job Title, Location and Skills
Below Avg. Average Above Avg.

Career Path

See the next step in your career
Customer Service Representative, Bilingual +
$0.00 - $11.00 / hour
Estimated Salary: $69K
Apply to this job.
Think you're the perfect candidate?
Apply Now

Help us improve CareerBuilder by providing feedback about this job: Report this job

Report this Job

Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to our Trust and Site Security Team

Job ID: US41L3DH_BH1571941


For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.

It all began when William R. Kelly—founder of the temporary staffing industry—established Kelly Services® in 1946. The company's traditional expertise started with office services, call center, light industrial, and electronic assembly staffing. Through the years, we expanded our expertise and established a proven record of successfully matching job seekers to opportunities in disciplines such as science, engineering, law, education, healthcare, IT, and finance. As a Fortune 500® company, Kelly® has evolved into a global workforce solutions leader, making employment connections for nearly half a million people around the world every year. Since our founding, we have embodied the true spirit of social responsibility. Our character and values resonate through our culture. Inherently—through our core business focus—we seek to improve the quality of life for our employees, their families, and their communities, as well as society at large. We embrace the role we play and the value we contribute to society—whether ensuring equal opportunity to employment, promoting safer workplace conditions, advocating for healthcare reform, or adhering to sustainable business practices. Together with our employees and our customers, we will continue to work toward ensuring that our legacy will remain strong for generations to come. For more than 60 years, people have trusted Kelly Services to help them reach their career goals. We are your proven link to employment opportunities that will pave the way for a successful future. Whoever and wherever you are—and with the right skills and attitude—Kelly can help you find a job, expand your career, and build your future.

View the full profile