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ITSM BA / PM job in Juno Beach at Kforce Technology

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ITSM BA / PM at Kforce Technology

ITSM BA / PM

Kforce Technology Juno Beach, FL (On Site) Contractor
$45.00 - $60.00/Hour
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A Kforce client is seeking to hire a ITSM BA/PM in Juno Beach, Florida (FL).

Responsibilities include:
  • User interface to ServiceNow

  • Expand/develop the ServiceNow catalog to meet user needs

  • ITSM BA/PM will build catalog forms to expand user experience

  • Configure ServiceNow to capture proper attributes to fulfil business processes

  • Help define and implement policy, process, and procedures

  • ITSM BA/PM will define and implement workflow and automation

REQUIREMENTS:

  • Expert level knowledge on the ServiceNow core platform modules and applications (Incident, Problem, Change, CMDB, Asset, Request. Catalog, Service Portal, Flow Designer, etc.)

  • Project management skills



Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.



The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.



We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.



Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless
and until paid and may be modified in its discretion consistent with the law.



This job is not eligible for bonuses, incentives or commissions.



Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.




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