Job Description

Short Description:
Under limited supervision, analyzes customer business needs and participates in planning, design, testing and implementation of new or enhanced systems.

Complete Description:
***Local Candidates Only***

Do NOT submit candidates previously submitted to #***71

The Business Analyst will support the Server Applications Team within the Office of Information Technology and will be responsible for interfacing with the business unit to review requirements, lead JAD sessions, schedule meetings, prepare test plans, and create system requirement documents for use by system analyst to produce detail design documents for specific projects.

Role and Responsibilities:

Facilitates training for business users

Analyzes business requirements and proposes effective and user-friendly solutions to business stakeholders

Assists in the development phase and serves as a strong liaison between development team and business stakeholders

Consults with vendors or technical staff to ensure functionality of automated system is consistent with laws, regulations and best practice standards; ensures that users adhere to relevant laws, regulations and best practice standards

Develops change management plans for transition to new or upgraded systems

Documents business processes for users of new or upgraded system

Participate in evaluation of new technologies or solutions to improve service and efficiency of systems

Participates in establishment of standards and procedures to be used in development of systems

Provides customer support for maintenance of systems

Researches and analyzes system/user problems by applying a variety of analytical and research techniques

Tests or coordinates testing of new installations or upgrades

Performs other professional responsibilities as assigned by supervisor

Qualifications:

Bachelor's degree in a related field from an accredited college or university
AND
Five (5) years experience as an IT Business Analyst (requirements gathering, business process
mapping.)

Preferred Qualifications:

Experience implementing business analysis techniques.

Experience with various project life cycles and methodologies (e.g., Waterfall, Agile, project management, etc.)

Experience executing project life cycle from end to end and involvement in all phases of project life cycle.

Experience with Use Case Modeling [e.g., Specifications, Packages, Diagrams]

Experience facilitating user requirements sessions

Experience conducting Joint Application Development (JAD) sessions

Experience supporting the business in conducting User Acceptance Testing (UAT)

Experience writing use cases

Excellent analytical skills

Experience documenting Business Requirement Documents (BRDs), Functional Requirements Documents (FRDs) and Traceability Matrices

Excellent oral, written, presentation and interpersonal communication skills

Strong proficiency in the use of Microsoft Office Suite, Visio and/or standard software applications typically used in a corporate office environment