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- Old Bridge Township, NJ
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Customer Service Representative
Atrium Staffing • Old Bridge Township, NJ
Posted 9 days ago
Our client, a large company whose presence is growing into neighboring states, is looking to bring on Customer Service Representatives in the Customer Care Department.
Salary/Hourly Rate: $15/hr
Position Overview: The Customer Service Representative will work in a fast-paced contact center. They will handle a large amount of inbound calls from customers. The representative must be able to work independently and process changes to account information. Customer Service Representatives must be professional, flexible and friendly while handling incoming calls from customers.
Responsibilities of the Customer Service Representative:
- Accurately enter and update customer account information
- Ability to toggle between various screens and programs while remaining professional during incoming customer calls
- Maintain product knowledge and must be accurately able to convey this to customers
- Must be able to deliver exceptional customer service at all times while maintaining an upbeat attitude
Qualifications for the Customer Service Representative:
- Good decision making and analytical skills
- Must have a friendly, personable and willing to learn attitude
- Excellent data entry skills and must be able to work on multiple screens
- Flexible work schedule, including occasional nights and weekends
- Bachelor’s Degree
Benefits: Eligible for Atrium Care Package