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Part-time Key Holder, Robert Graham -...

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Part-time Key Holder, Robert Graham - Palm Beach Gardens

Robert Graham Palm Beach Gardens, FL (Onsite) Full-Time
About Us:

ROBERT GRAHAM founded in 2001, is an American eclectic luxury men's and women's apparel brand. Robert Graham offers excellent career growth opportunities, competitive salaries and benefits within a dynamic work environment.

The Keyholder is responsible to support overall sales in the store, staff, merchandise and customer service, while promoting a sales culture to build productivity and passion for the brand. This position will ensure that all internal and external customers receive exemplary service and receive a positive store/brand experience.



Specific Responsibilities Would Include::

SALES GENERATION:

  • Meet sales goals-Continuously motivate sales staff to meet assigned sales and productivity goals
  • Support the development of associates' sales techniques, ensuring utilization of elevated levels of sales and service to maximize sales
  • Demonstrate an in-depth knowledge of the merchandise; ensure selling is fluent in all aspects of product knowledge with an ability to grow within the company
  • Demonstrate sales leadership for staff by playing an active role on the selling floor-collaborate with the management to identify marketing opportunities to support sales
  • Work with the Store Manager to develop events/incentives that will continue to grow customer base, with particular emphasis on building local market

CUSTOMER SERVICE:

  • Ensure all associates provide the highest level of customer service to achieve World Class Service standards
  • Ensure staff maintains constant client communication through referring to client books and client database
  • Resolve all client problems and complaints quickly and effectively
  • Assist sales associates with various customer service issues i.e. dissatisfied customers, returns, defective merchandise.
  • Empower associates to make decisions in the customer's best interest that also support the Company's philosophy


Our Best Fit Candidate Would Have::
  • Is dedicated to meeting the expectations and requirements of internal and external customers
  • Gets first-hand customer information and uses it for improvements in products and services
  • Acts with customers in mind; establishes and maintains effective relationships with customers
  • Be knowledgeable and enthusiastic about fashion
  • Excellent communication skills
  • Availability to work weekends and Holidays and report to work on a timely fashion
  • Ability to support management with supervision of scheduled staff in the store
  • Hold Store Key

*This commission eligible position will receive a generous employee discount at Robert Graham.

Robert Graham is an equal opportunity employer

#LI-HR1

Recommended Skills

  • Apparel
  • Communication
  • Customer Communications Management
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  • Leadership

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Job ID: U-111930552638

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