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Foster Care Case Manager II

Eckerd Connects Asheville, NC Full-Time
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About Eckerd Connects
Family has always been at the heart of Eckerd Connects. When we were founded in 1968 by Jack and Ruth Eckerd, the legendary power couple was often asked what motivated them to start a non-profit in rural Florida. Their answer was always the same, “It’s the kids.”

Today those words still hold true – but much like other families, ours has grown. Nearly five decades later with a presence in 20 states, our family of services has expanded to include foster care, adoption, workforce development, aid for the homeless, transitional services for troubled youth, and so much more.

Do you want to work for an organization that makes a Lasting Impact on children, youth, and families?
Working at Eckerd is satisfying, challenging, and makes a real difference in people's lives. We are where you can achieve professional growth with personal fulfillment. We are where you can connect people to making a lifesaving impact.

Eckerd wants your career to be as rewarding as possible. We provide our employees with numerous opportunities for growth, education, advancement, and the chance to contribute to business objectives. We offer competitive salaries and an excellent comprehensive benefits package including:

• Health, Dental and Vision Insurance
• Group Term Life and AD&D Insurance
• Voluntary term life insurance
• Paid short-term and long-term disability
• Professional group liability insurance
• 19 days of Paid Time Off the first year
• 8 paid holidays
• Flexible spending accounts
• Retirement savings plan with employer match up to 5%
• Mileage reimbursement
• Cell phone plan discounts
• Employee Assistance Program (EAP)
• Employee Referral Program
• Flexible work schedules
• Employee Wellness/Well-Being program

Position Concept
Under the direction of the supervisor, the Foster Care Case Manager II will work with foster children, their family/guardian, and foster parents to ensure the provision of comprehensive case management services. Must be able to conduct intake placements, advocate for clients in court, conduct home visits, assess needs of children and families, transport clients as required, and complete required paperwork. Must be able to manage crisis situations as they arise.

Essential Functions

  • Respond to all calls requesting placements and screen for appropriateness.
  • Complete Intake information packet.
  • Confirm PERCS foster parent availability and arrange for pick-up.
  • Monitor transfer of child(ren) from natural parent/guardian to Foster Parents.
  • Maintain regular contact with the Foster Parents.
  • Maintain daily/monthly documentations.
  • Arrange and monitor discharge of placements.
  • Arrange for visitation with children as required according to licensure standards.
  • Arrange for consultation with foster parents as required according to licensure standards.
  • Update ITRS.
  • Maintain and update PCPs.
  • Maintain contact with child and family team members.
  • Attend child and family team meetings; attend IEP meetings.
  • Assist with or conduct training workshops as assigned; assist with child care during training's.
  • Be available during the work week for crisis calls with your consumers and families.
  • Be available to all Foster Parents while serving a rotating weekend on call shift.
  • Attend court, DSS, or School meetings as necessary.
  • Keep MIS system updated in a timely manner.
  • Complete critical incident reports.
  • Complete QMHP service notes.
  • Prepare notes and needed paperwork for foster parents as required.
  • Conduct a weekly consultation with the consumer.
  • Conduct a monthly consultation with foster parents.
  • Monitor medications and medication administration records.
  • Attend medical evaluations as needed.
  • Staff Responsibilities include; Attend weekly supervision with Program Supervisor, Attend monthly individual supervision, Attend two times a month case supervision, Attend Program Team meetings, Attend community meetings when needed, Successfully complete all required agency trainings/in-services, Complete all required paperwork in an accurate and timely manner, Conduct monthly reviews of files to ensure completeness.

Other Duties Include, But Not Limited To

  • Participate in training and development activities as required.
  • Report any acts, incidents or conditions that reflect the possibility of inappropriate youth-to-youth or staff-to-youth relationships.
  • Report any use of physical force and all unusual incidents per Eckerd policy and state guidelines.
  • Perform other duties as assigned.

Position Specifications
Education: BA/BS degree from an accredited College or University in a Human Services related field of study.
Experience: Two years’ experience in a Human Services/Mental Health field. Must meet requirements to be a Qualified Mental Health Professional (QMHP) under North Carolina standards.
Skills: Excellent interpersonal, written, and verbal communication skills. Skilled ability in computer systems including PC software, spreadsheets, Word, Access, PowerPoint and other applications. Detail oriented and able to manage multiple assignments independently. Knowledge of state and federal laws, regulations and practices related to Family foster Care Program. Ability to maintain good rapport with community partners and supports, other employees, and demonstrate constructive problem-solving skills.
Physical Demands: Working conditions are normal for office environments and meetings in community-based settings. Sitting, standing, walking and occasional lifting of up to 20 pounds. Operating a personal computer is a routine part of the job. Incumbent must be able to travel to outlaying offices and offsite meetings. The work schedule fluctuates according to the demands of the position.
Other: Must meet state criminal background check requirements.
Travel: Must be able to meet requirements for Eckerd’s Auto Insurance and be able to drive for business purposes. Incumbent must possess and maintain a valid NC driver’s license and have reliable transportation. Required to travel frequently between office and locations within the service area, attend meetings and conferences required to fulfill the obligations and responsibilities of the position.


Recommended skills

Case Management
Client Rapport
Human Services
Microsoft Access


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