Skip navigation
Unable to save this job. Please try again later.

{msg}

Email this Job to Yourself or a Friend

To begin the application process, please enter your email address.

Company Contact Info

  • Cypress, CA

Already have an account?

Sign in to apply with your saved resumes.

New to CareerBuilder?

Don't have an account? Continue as a guest!

Sorry, we cannot save or unsave this job right now.

Report this Job

Trust and Site Security Team.

Don't miss out on new jobs!

Get the latest Project Manager (Management) jobs in Cypress, CA delivered directly to your inbox. You can unsubscribe at any time.

Saving Your Job Alert

Job Alert Saved!

Could not save Job Alert!

You have too many Job Alerts!

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.

Sign Up

or   Sign In Here
Password Must Contain
• 
8 to 15 characters
• 
1 uppercase letter
• 
1 number or symbol
• 
1 lowercase letter
Cancel
Create an Account with CareerBuilder to save jobs & unlock these great features
See similar job titles and skills to help you make your next move
Upload a resume and become visible to Hiring Managers and Employers
Compare Salary Information to see where you stand amongst your peers
Easily Quick Apply to jobs with just one click!

Email Send Failed!

Outreach Manager - Cypress, CA

UnitedHealth Group • Cypress, CA

Posted 7 days ago

Job Snapshot

Full-Time
Other Great Industries
Customer Service

Job Competition

4

Applicants

How Do You Compare to the Competition?

Get facts about other applicants with a CareerBuilder Account

Job Description



Energize your career with one of Healthcare’s fastest
growing companies.  





You dream of a great career with a great company – where
you can make an impact and help people. 
We dream of giving you the opportunity to do just this.  And with the incredible growth of our
business, it’s a dream that definitely can come true. Already one of the
world’s leading Healthcare companies, UnitedHealth Group is restlessly pursuing
new ways to operate our service centers, improve our service levels and help
people lead healthier lives.  We live for
the opportunity to make a difference and right now, we are living it up.





This opportunity is with one of our most exciting business
areas: Optum – a growing part of our family of companies that make UnitedHealth Group a Fortune 6
leader.





Optum helps
nearly 60 million Americans live their lives to the fullest by educating them
about their symptoms, conditions and treatments; helping them to navigate the
system, finance their healthcare needs and stay on track with their health
goals. No other business touches so many lives in such a positive way. And we
do it all with every action focused on our shared values of Integrity,
Compassion, Relationships, Innovation & Performance.





Turn on the news on any night of the week and you're likely to hear about the changes that are sweeping through our health care system. It's dramatic. It's positive. And it's being led by companies like UnitedHealth Group. Now, you can take advantage of some of the best resources and tools in the world to help serve our members. You'll play a leadership role in a high volume, focused and performance driven call center where the goal is always to connect with members and enhance the customer experience. This is no small opportunity.



This role is a member of the Data Validation, Provider
Outreach team
responsible for managing PHI, data preparation, provider outreach
and QA functions in support of company programs including MA RADV and ACA RADV
(Medicare Advantage and Affordable Care Act). This team interfaces with
provider offices, hospitals and other facilities to gain additional information
needed under various CMS mandates.


Primary Responsibilities: 

  • Responsible for meeting daily
    operational metrics set forth for Outreach team
  • Make provider outreach calls on a daily basis
  • Maintain medical chart requests sent
  • PNP resolution
  • Resolving issues leading to successful
    retrieval of medical chart
  • Conduct regular
    meetings with relevant internal and / or external stakeholders to review and
    discuss updates and outstanding issues (e.g., project implementation readiness;
    compliance and / or quality audit results; staffing issues)
  • Identify and / or secure resources (e.g., funding; staffing; system security;
    hardware / software) required to implement programs
  • Review, create, and / or maintain workflows to ensure they are up - to - date and
    operationally efficient
  • Provide guidance or assistance to internal / external partners to ensure
    programs and strategies are implemented and maintained effectively




Required Qualifications:


  • BA / BS degree in Business or related field OR HS Diploma / GED and equivalent experience
  • 4+ years of supervisory experience in an office setting

  • 2+ years of medical record retrieval experience
  • 2+ years of experience in tracking, planning projects, working with large data
    sets and making data - driven analytical decisions
  • Intermediate level of proficiency with MS Project, Excel, Visio, PowerPoint and
    SharePoint to create, modify, edit and send documents
Soft Skills:

  • Ability to communicate ideas clearly and concisely
  • Efficiency in balancing multiple projects

UnitedHealth Group is a team of more than 260,000 people who are building career success through commitment, compassion and a desire to make a difference. Join us. Learn more about how you can start doing your life's best work.SM



Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health - related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM



Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.



Keywords:  UHG, Optum, provider outreach, manager, PNP, resolution, Cypress, CA

Job ID: 2551_808779
Help us improve CareerBuilder by providing feedback about this job: Report this Job.
CAREERBUILDER TIP
For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.
Don't miss out on new jobs like this
Get the latest jobs delivered to your inbox. Unsubscribe at any time.

Saving Your Job Alert

Job Alert Created

Well, this is embarrassing. We are having trouble saving your search. You can try again or come back at a later time.

Maximum Email Alerts

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.

More Jobs at UnitedHealth Group

View All Similar Jobs View All Similar Jobs