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  • Menomonee Falls, WI 53051

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Service Engineer

QTI Group • Menomonee Falls, WI

Posted 5 days ago

Job Snapshot

Experience - 1 to 5 years
Degree - 4 Year Degree
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Job Description

The QTI Group is partnering with a manufacturing technology organization to hire a Service Engineer. Our client serves a variety of industries such as automotive, aerospace, and oil and gas to assist industry leaders worldwide to push technology and develop solutions for a changing market. The Service Engineer is responsible for service and warranty issues and is required to travel domestically and internationally, at times on short notice, on average 30%. This position requires a combination of mechanical and electrical technical capabilities, creativity, and troubleshooting abilities. The Service Engineer will perform laser machine alignment checks and geometry correction during the build process, commission completed machines prior to customer acceptance, and install completed machines at customer facilities. The ideal candidate will have formal education in mechanical or electrical engineering, have a desire to work in a hands-on environment, and an interest in applying engineering theory to troubleshoot and commission precision machinery.


  • Start-up machines and troubleshoot all functions
  • Configure drives, network communications and other intelligent machine devices
  • Load machine programs and commission machines
  • Calibrate machines for position accuracy and dynamic response
  • Test machines under power with tooling
  • Modify part programs as required
  • Participate in machine runoff and customer training
  • Perform field installation of equipment and customer training
  • Provide field service both domestically and internationally
  • Troubleshoot electrical, pneumatic, and hydraulic issues
  • Provide documentation on service cases utilizing Microsoft Dynamics CRM

Job Requirements

  • Associates or Bachelor’s degree in Electrical or Mechanical Engineering-related program
  • 1-5 years of hands-on technical experience; some training will be provided
  • Desire to gain experience with industrial equipment, machine tools and automation
  • Desire to gain experience with precision measurements, machine alignments and mechanical troubleshooting
  • Attention to detail and a desire to maintain high standards of workmanship
  • Flexibility - willingness to perform various job functions as needed to finish projects, work overtime hours when required and travel up to 30% domestically and internationally occasionally with limited notice
  • Valid US Passport and driver’s license
Job ID: bh_3011
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