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Customer Service Representative

InnoSource Inc. • Reading, PA

Posted 24 days ago

Job Snapshot

Energy - Utilities - Gas - Electric
Customer Service, Telecommunications

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Job Description

Now starting your career at $12.50/hour!

Apply today and let InnoSource introduce you to a great career at Met-Ed, a FirstEnergy company in Reading, PA! Met-Ed is an award-winning utility company serving six million customers. This customer service role is a great opportunity for career-minded individuals to be converted to a full-time employee of Met-Ed and have opportunities for promotion and growth.

About the Opportunity

Upon being offered a position, you would start on InnoSource’s team at Met-Ed/FirstEnergy. After about 6 months of good performance, our goal is for you to be converted to full-time employee of FirstEnergy, with an immediate pay increase of $13.21 per hour. In addition, you will be given the opportunity to enroll in advanced training and even more pay increases.


After completing paid training to ensure your success, you will:

  • Answer incoming calls – no sales or telemarketing

  • Answer existing customer service questions

  • Help resolve customer problems

  • Talk to people who have expressed interest in becoming a Met-Ed/FirstEnergy customer

Compensation and Benefits

  • Overtime hours available if interested

  • Health, dental, and life insurance benefits

Job Requirements

Job Requirements

Do you have the experience and positive attitude to join the team at Met-Ed/FirstEnergy?

  • Two years of customer service or related experience - customer service experience can include office and retail work

  • Ability to deal professionally with dissatisfied customers

  • Upbeat attitude

  • Able to pass a background check and drug screen

  • High School Diploma or GED

  • A passion for delivering great customer service

EOE Age/Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Vet

Job ID: p8WM19CXRnoHC723R94BvtDYEeDxMFse
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