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Customer Service Representative

OfficeTeam • Vernon Hills, IL

Posted 1 month ago

Job Snapshot

Full-Time/Part-Time
$15.00 - $16.00/Hour
Employment - Recruiting - Staffing
Admin - Clerical, Customer Service, Legal

Job Description

Ref ID: 01320-9501883222

Classification: Customer Service

Compensation: $15.00 to $16.00 per hour

OfficeTeam has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative in the growing medical industry. Do you love building solid customer relationships? Then this position may be for you. This position is based in a dynamic, rapidly-changing call center. How you will make an impact ? Coordinate with the shipping companies regarding order status and PODs ? Enter orders for Sales Representatives via phone, fax and email ? Proactively manage shipment dates, ordered item sourcing, or proposal of alternate items to reduce late deliveries to customers ? Work with Planning in regards to back ordered or late deliveries to ensure accurate delivery of information to customers ? Expedite urgent requests, following through with customer to ensure product delivery details are communicated through to delivery ? Administer customer freight routing guides, distributing and posting where appropriate

Job Requirements

What we're looking for ? General knowledge of the manufacturing, sales and distribution processes ? Excellent verbal and written communication skills ? Excellent organizational and interpersonal skills required ? Ability to multi-task and work in a fast-paced environment with minimal direction ? Ability to demonstrate proficiency in problem resolution ? High level of attention to detail ? Proficient in Excel, Word, and Outlook

OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888-490-4154 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.
Job ID: 01320-9501883222
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