Accounts Receivable Collection Associate
Req ID 10052
Accounts Receivable Collection Associate
Who We Are
At WSP, we are driven by inspiring future-ready pioneers to innovate. We’re looking to grow our teams with people who are ready to collaborate in building communities and expanding our skylines. To do this, we hire candidates of all experiences, skillsets, backgrounds and walks of life. We actively foster a work environment and culture where inclusion and diversity is part of our fundamental structure. This is delivered behaviorally, through our policies, trainings, local partnerships with professional diverse organizations, internal networks and most importantly with the support and sponsorship of our leaders who help drive our commitment to an inclusive, diverse, welcoming and equitable work environment. Anything is within our reach and yours as a WSP employee. Come join us and help shape the future!
Be involved in projects with our Corporate Finance - Accounts Receivable Team and be a part of a growing organization that meets our client’s objectives and solves their challenges.
WSP is currently initiating a search for an Accounts Receivable & Collections Associate for our Ephrata, PA office. The position can also be based in any of the following WSP USA office locations: Charlotte, NC; Orlando, Tampa FL; Atlanta, GA and Pittsburgh PA
At WSP, we are driven by inspiring the right people to be part of our future-focused business objectives. Our devotion to teamwork has allowed us to build communities and expand our skylines. Here at WSP, anything is within our reach and yours as a WSP employee. Come join us and help shape the future!
Maintain Customer Relationships and Credit/Collections processes, while concurrently meeting the needs of the Business, to maintain positive DSO and Collection Goals consistently.
Responsible for assigned portfolio, Client contact including collection calls, timely follow up procedures, and daily communication with Project Teams to resolve potential disputes.
Investigate and resolve customer queries, including providing copies of requested invoices.
Effectively collaborate with Project Accountants and Project Managers to resolve issues and successfully enable Client payment.
Exercise responsible and ethical decision-making regarding company funds, resources and conduct and adhere to WSP’s Code of Conduct and related policies and procedures.
Perform additional responsibilities as required by business needs.
Talent is the essence of meeting our client’s objectives, goals and challenges. If this sounds like a fit for you, we’d love to have that first discussion of you joining our team.
Who You Are
High School diploma.
Strong attention to detail - ability to work independently and make sound decisions in a high energy, fast paced environment.
Working knowledge of MS Office, Excel, Word, and Basic Spreadsheet.
Minimum 3 - 5 years experience in Accounts Receivable and Collection with exceptional customer service skills.
Strong communications skills - result driven in alignment with the WSP Culture.
Positive team player - ability to collaborate well with Colleagues.
Proven track record of upholding workplace safety and ability to abide by WSP’s health, safety and drug/alcohol and harassment policies.
- Associates or Bachelors degree.
- To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
Travel Required: N/A - No travel required
Job Status: Regular
Employee Type: Full
Primary Location: EPHRATA - OREGON PIKE
All locations: US-FL-Orlando, US-FL-Tampa, US-GA-Atlanta, US-NC-Charlotte, US-PA-Ephrata, US-PA-Pittsburgh
WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper. www.wsp.com
WSP provides a flexible, agile and hybrid workplace model while meeting client needs. Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee’s career.
At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be essential in meeting client objectives, goals and challenges. Are you ready to get started?
WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status.
The selected candidate must be authorized to work in the United States.
- Accounts Receivable
- Attention To Detail
- Business Requirements
- Conflict Management
- Customer Relationship Management