Our Community Success Specialist works as a concierge throughout the various community groups to identify and support each group’s needs. The focus of this role will be to ensure constant growth and overall support for our sales departments across the nation. By assisting with the relationships between our Home Building Facilities and their respective community customers across the nation, the Community Success Specialist will coordinate needed efforts to help with building and maintaining successful partnerships.
Establish new accounts and grow existing business. Collect and document necessary forms, licenses, and payments, and accurately setup these groups in our internal systems.
Responsible for producing reports on a weekly & monthly basis tracking sales volume, growth, A/R and backlogs.
Monitor and report on sales activity, inventory management, vacant spaces, new accounts, etc. for an overall heath check of the sales process.
Responsible for managing and maintaining knowledge of current and past relationships of community groups at each Home Building Facility.
Develop an empirical understanding of our community groups– their attitudes, behaviors, needs, and opportunities for future sales growth.
Identify opportunities for improving business processes to increase brand loyalty and drive customer referrals.
Assist with the planning and execution of group meetings, events, and travel, when necessary.Perform other duties as requested, directed, or assigned.
Bachelor’s (4 year) degree preferred with a focus in business, sales, economics, marketing, math or similar majors that require data-based decision making preferred.
High attention to detail and ability to think both critically and analytically.
Must have great communication skills, written and verbal and ability to build and maintain positive relationships.
Must continuously use the highest level of personal integrity and business ethics.
Faithfully executes all applicable regulations of local, state and federal authorities.
Ability to work independently and in a team environment.
Motivated and self-starter.
Willing to learn, hard-working, determined, and assertive.
Microsoft Office skills (Excel, Word, PowerPoint).
5000 CLAYTON RD MARYVILLE, Tennessee, 37804 United States
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Clayton Homes was founded in 1956 and is proud of its history of providing affordable, quality homes. The Company is a diverse builder offering traditional site-built homes, modular homes, manufactured housing, “tiny” homes, college dormitories, military barracks, and apartments. In 2015, Clayton built over 34,000 homes.