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Company Contact Info
- San Antonio, TX
- Sayani Fernandes
- Phone: 2108932401 Ext:55306
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Call Center / Customer Service 2
Aerotek • San Antonio, TX
Posted 4 days ago
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Immediate Hiring for Medical Customer service role.
Resolve customers service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments. Refer unresolved customer grievances to designated departments for further investigation. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills. Ability to work independently and manage ones time. Ability to accurately document and record customer/client information. er service.
* High school diploma or any equivalent.
*Should have experience in Health Care and Call center.
*Knowledge on Medicare and Medicaid policies
*Should be flexible to work anywhere from 8:00am up-to 10:00pm.Aerotek is acting as an Employment Agency in relation to this vacancy.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email accommodation@aerotek .com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.