Icon hamburger
What job do you want?
Apply to this job.
Think you're the perfect candidate?
Apply Now

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.

Work From Home Healthcare Customer Service-NC

Teleperformance At Home Raleigh, NC Full-Time
Apply Now

$10 an hour ($11 for Spanish/English Bilinguals)

About the position

• Work with confidential customer information
• Problem solve to help customers resolve issues on first call
• Enters data from customers into various software programs
• Appropriately communicate with upset customers to resolve their inquiries
• Thrives as a team player in a fast-paced, high-energy, change-oriented environment
• Participates in additional training courses when needed
• Performs other related duties and assignments as required
• Responsible for all customer inquiries and questions
• Provide excellent customer service at all times
• Follow up to customer inquiries by taking specific action in a timely manner
• Exercise retention efforts when appropriate
• Identify customers who are comparison-shopping and inquiring about contract terms

• 6 months Call Center experience preferred
• Must be 18 years old with High School Diploma or GED
• Type 25 wpm
• Ability to use desktop computer system and hardware,
• Logical problem solving skills and ability to multi-task
• Proven oral and written communication skills
• Ability to use Windows operating systems and navigate between various windows
• Provide a positive, professional, empathetic and customer-focused manner
• Good organization and work prioritization skills
• Must be able to pass a Federal Background Check and Drug testing
• Must live in in the state of Florida
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Recommended skills

Practical And Pragmatic
Team Working
Success Driven
Service Orientation


About the company

Career Path

See the next step in your career
Work From Home Healthcare Customer Service-NC
Estimated Salary: $71K
Apply to this job.
Think you're the perfect candidate?
Apply Now

Help us improve CareerBuilder by providing feedback about this job: Report this job

Report this Job

Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to our Trust and Site Security Team

Job ID: 5000475023806


For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.