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  • 2910 N Boulevard
    Richmond, VA 23230

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Food Service - Assistant Restaurant Manager

Greyhound • Richmond, VA

Posted 23 days ago

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Job Description

Job Summary:

The Assistant Restaurant Manager is responsible for assisting in high-volume unit location with the planning and controlling of activities in a food service environment in order to run a profitable operation while meeting financial, safety, health, and compliance objectives and/or regulations. 

Job Duties:

  • Assists with hiring of employees and recommends staffing levels in order to meet business needs.
  • Assists with tracking employee time and attendance and modifications to work schedules.
  • Helps ensures employees are properly trained and that employees have the necessary tools/equipment to perform the functions of their job.
  • Provides feedback regarding employee performance and conduct.
  • Participates in company meetings, project implementations, and strategic initiatives as requested by upper management (e.g. safety meetings, employee recognition and reward programs, etc.).
  • Fosters a positive working relationships with other departments, key personnel, vendors, etc. in order to increase operational efficiency.
  • Helps keep employees up-to-date of pertinent company/business information via different modes (e.g. group meetings, written memorandums, postings, and/or individual discussions).
  • Helps ensure all legal directives and company standards are being followed relating to the operation of a food service establishment (e.g. facility cleanliness and sanitation, food preparation, food quality standards, safety procedures, building/equipment maintenance, etc.).
  • Helps analyze and control costs associated with hourly labor, food waste, unpopular or less profitable items, theft, etc.
  • Performs various financial activities (e.g. cash handling, cash deposits, employee payroll, etc.).
  • Performs some food service tasks (e.g. cooking, cleaning, taking orders, etc.) as necessary.
  • Helps resolve customer complaints and employee relation issues (e.g. conducts investigations, provides feedback, disciplines employees, etc.).
  • Helps maintains a detailed inventory of food, retail, and paper products and ensures that a sufficient par stock is available through proper ordering, receiving and pricing. 
  • Helps prepares and submits daily, weekly and monthly sales and operating reports (e.g. Daily Sales and Labor Reports (SPMH), Invoice Transmittal Sheets, Vending Logs, and Unit EOM Workbook).
  • Helps maintain files and records in accordance with company policy and statutory law.

Minimum Qualifications:

  • Education
    • Some College (preferred)
  • Certifications:
    • Food Handler’s Certification
  • Experience:
    • 6-months Supervisory Experience
    • 1-year Restaurant Industry Experience
  • Knowledge:
    • Administrative and Management Principles
    • Accounting Principles
    • Customer Service Principles
    • Food Handling Requirements
  • Skills:
    • Leadership
    • Customer Service Orientation
    • Strong organization
    • Numerical reasoning
    • Dependability
    • People and Process Monitoring
    • Active Listening & Oral Expression
    • Reading, writing, and speaking in English
    • Proficient with Office software (e.g. Excel, Outlook, etc.).
  • Abilities:
    • Ability to learn fast
    • Ability to stand/walk 80% of the workday.
    • Ability to lift up to 50 pounds
    • Ability to perform pushing/pulling activities.
    • Ability to bend/stoop, squat, and kneel/crouch/crawl
    • Ability to climb, reach, and twist
  • Other:
    • Must be Flexibility to work on holidays and weekends.
    • May be required to work 80% on the floor and 20% in the office.
    • Able to wear safety equipment (e.g. Apron, goggles, heat resistant gloves, etc.)
    • May be required to work 100% indoors in a food service environment, with noise/fumes, machines, cleaning chemicals, tools equipment and work aids.
    • Must be able/willing to relocate for future promotions, transfers, etc.
    • Travel 0-5% 

Job Category:  Restaurant - Food Service, Retail

Job ID: 17473
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