Icon hamburger
US
What job do you want?
Apply to this job.
Think you're the perfect candidate?
Apply Now
Thumsup

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.
Mfd2dd6v8rq1v7l2npf

Move Network Operations Manager

Weichert, Realtors® Morris Plains Full-Time
Apply Now
Weichert Workforce Mobility is hiring a Move Network Operations Manager in Morris Plains, NJ. The Move Network Operations Manager is primarily responsible for managing the day-to-day operations of Weichert Realtors residential transportation services. Specific responsibilities include the management of supplier performance, program adherence, move coordinators and service issue resolution while maintaining daily execution against Weichert Move Network performance metrics and scorecard. Job responsibilities include, but are not limited to, the following:
* Collaborates with Weichert Move Network (WMN) Management to create and maintain Weichert Residential Transportation Solution (WRTS) Standard Operating Procedures (SOP)
* Effectively leads, plans and manages the WRTS move management process, including supplier partner selection and allocation of moves to network partners based on contractual agreements.
* Responsible for the overall supervision and direction of staff; conducting performance reviews, performance counseling, mentoring and hiring.
* Responsible for ensuring the quality and consistency of move management counseling delivered to WRTS customers with constant focus on growth and performance enhancements.
* Oversees training of new Move Coordinators and Supplier Partners on WRTS's proprietary SOP's. Reviews and monitors work to determine training needs.
* Provides support for new Weichert Realtor office implementations and training.
* Supervises processes to ensure adequate coverage is available for all WRTS shipments.
* Develops weekly, monthly and quarterly reports including initiation activity, budget comparison, volume allocation, and other specific request as they arise.
* Manages WRTS quality assurance program and conduct routine audits (data and job-site) and make recommendations to Management for improvements and enhancements based on audit outcomes.
* Supports Weichert RE offices with transportation related inquiries
* Performs other duties as assigned. The ideal candidate will meet the following requirements:
* One-year certificate from college or technical school preferred
* Certified Move Consultant certification preferred
* A minimum of five (5) years of related moving and storage industry experience
* Strong sourcing, supplier performance management, and relationship management experience is desired
* Previous management experience strongly preferred
* Ability to collect data from a variety of sources and complete various reports efficiently and accurately
* Ability to multitask in a fast-paced environment
* Strong analytical and problem solving ability
* Good oral and written communications skills
* Strong customer service and relationship skills
* Effective people management, coaching, and mentoring skills
* Proficiency in Microsoft Office suite of products Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
 

Recommended skills

Recruitment
Training
Storage (Warehousing)
Coaching And Mentoring
Mentorship
Communication
Apply to this job.
Think you're the perfect candidate?
Apply Now

Help us improve CareerBuilder by providing feedback about this job: Report this job

Report this Job

Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to our Trust and Site Security Team

Job ID: 5000490611806

CAREERBUILDER TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.