Our Client is looking to hire a Senior UX Researcher to join their team on a 100% REMOTE and PERMANENT basis.
You will help us identify opportunities for experience improvements, and understand our user’s needs and behaviors. You will work with teams across the entire organization, and as part of our internal design team, working with our designers, product managers, and engineers to help shape our future solutions based on insights.
Translating business goals into research questions and developing research plans
Determining the type of study most appropriate to gain the necessary insights
Recruiting and scheduling study participants
Help create and manage the research roadmap and calendar
Identifying user pain points and suggesting measurable actions to address them whilst also helping us achieve business objectives
Planning, preparing and carrying out usability and concept testing
Help track and monitor progress on development and quality of the user experience.
Present findings both written and verbally
Staying up to date on industry trends and applicable external studies, and sharing these findings
Be an evangelist of a user-centered way of working throughout the organization
6+ years working as a UX/User Researcher
Post-secondary education in human computer interaction, cognitive or experimental psychology, sociology or similar
Experience with all aspects of research, including study design, recruiting, moderation, analysis, and reporting
A deep understanding of research methods, including when and how to apply them
Experience testing on a variety of devices, including mobile, tablet and desktop
Excellent behavioral data-collection and analysis skills
Strong understanding of quantitative data analysis and statistics
Experience in creating customer journey maps
Strong communication skills, including the ability to present complex concepts clearly across diverse audiences
Ability to handle multiple projects in a fast-paced environment
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