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Network Engineer II

University of Maryland Medical System La Plata Full-Time
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What You Will Do:

I. General Summary

Under general supervision, oversees the purchase, installation, and support of network communications, including LAN/WAN systems. Responsible for maintaining networking applications and the monitoring of the LAN/WAN for alerts and anomalies. Responsible for evaluating current systems and assisting in the planning of large scale systems projects through vendor comparison and cost studies.

II. Principal Responsibilities and Tasks

The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. These are not to be construed as an exhaustive list of all job duties performed by personnel so classified.

1. Provides network support for LAN/WAN wired and wireless infrastructure, including all network applications.

2. Provides input to management for network design, procurement of network equipment and supplies.

3. Monitors and tunes the enterprise network for optimal performance.

4. Performs equipment installations and relocation as required to support the business needs of the enterprise.

5. Acts as the primary interface with user and vendors for resolving problems.

6. Recognizes and identifies potential areas to develop or update policies and procedures; especially regarding future business expansion. May provide input.

7. Assist in establishing a growth plan for the network to insure the best quality service in a state-of-the-art environment. Assists the Network Supervisor in designing and managing the enterprise network including wide area and local area networks.

8. Uses Helpdesk Call Tracking application to log all service and update requests accurately and well detailed. Collects data from customers to aid problem determination / resolution of request. Provides information to the Helpdesk for on-going follow up to customers until resolution of issues.

9. Analyzes network traffic patterns to resolve connectivity issues. Analyzes system performance and resolves problems, makes appropriate recommendations.

10. Participates in the installation, configuration and maintenance of networking systems including but not limited to LAN/WAN, security, wireless.

11. Maintains regular contact with users and supervisor/manager regarding status of open or pending service calls.

What You Need to Be Successful:

III. Education and Experience

1. Requires a Bachelor's degree in Mathematics, Statistics, Computer Science, or a related discipline or equivalent related professional experience. Additional certifications may be required. (CCNA, CCNP)

2. Four years of experience in LAN/WAN systems, networks, and applications is required. Experience in problem diagnosis and resolution, configuring and maintaining application control engines is required. Some experience providing a secure networking environment (both wired and wireless) is required.

IV. Knowledge, Skills and Abilities

1. Knowledge of network design and configuration, technology concepts and methodologies of analysis. Knowledge with layer 2, layer 3, and layer 4 technologies, specifically having 4 years of experience.

2. Demonstrated proficiency in one or more information technologies (routing, switching, security) Demonstrated proficiency in multiple network operating systems.

3. Demonstrated ability to execute best communication engineering practices in network builds, integration, test, and packaging of infrastructure documentation and application solutions.

4. Understands interrelationships of various computer systems.

5. Knowledge of TCP/IP protocol suite.

6. Excellent written and verbal communication skills. Ability to maintain effective working relationships with all levels of staff.

7. Ability to use judgment in interpreting work directions for appropriateness to specific tasks or problems. Effective organization skills.

8. Proficient in analysis and problem solving, ability to assess customer needs and determining appropriate solutions. Excellent customer service skills.

9. Demonstrated ability to understand and adhere to systems security and control procedures in accordance with departmental, vendor standards and regulatory bodies

We are an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Skills required

Network Routing
Network Planning And Design
Network Engineering
Network Switches
Wide Area Networks
Local Area Networks
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Job ID: 69592


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The University of Maryland Medical System (UMMS) was created in 1984 when the state-owned University Hospital became a private, nonprofit organization. It has evolved into a multi-hospital system with academic, community and specialty service missions reaching every part of the state and beyond.

UMMS is a national and regional referral center for trauma, cancer care, neurocare, cardiac care, women's and children's health and physical rehabilitation. It also has one of the world's largest kidney transplant programs, as well as scores of other programs that improve the physical and mental health of thousands of people daily.

The Medical System generates nearly $3.5 billion in economic activity in Maryland. It has 15,000 employees, approximately 2,300 licensed beds, 115,000 annual patient admissions and gross patient revenues of $2 billion.

Member Hospitals

The hospitals and health systems that comprise UMMS are:

    University of Maryland Medical Center- One of the nation's oldest teaching hospitals, this 816-bed facility -- located in downtown Baltimore -- is home to the University of Maryland Marlene and Stewart Greenebaum Cancer Center, the R Adams Cowley Shock Trauma Center, the University of Maryland Children's Hospital and the University of Maryland Division of Transplantation.

    University of Maryland Medical Center Midtown Campus - This 208-bed teaching hospital offers a full spectrum of health care for more than 110,000 people annually. University of Maryland Medical Center Midtown Campus has been providing superior and accessible community health care in West Baltimore and Midtown for more than a century.

    Mt. Washington Pediatric Hospital - This 102-bed pediatric and rehabilitation hospital, located in northwest Baltimore, provides specialty medical care to infants and children with complex medical needs.

   UM Baltimore Washington Medical Center - This 319-bed community hospital, located between Baltimore and Annapolis in Anne Arundel County, offers a wide variety of services and was recently named a "Top 100" hospital for intensive care outcomes by Thomson Reuters.

    UM Charles Regional Medical Center - Located in La Plata, Maryland, this 110-bed community hospital, along with an Ambulatory Surgery Center and OB/GYN Centers in Waldorf and La Plata, serve patients in Charles County and the surrounding areas of southern Maryland.

    UM Rehabilitation and Orthopaedics Institute - This 141-bed facility (formerly Kernan Hospital), located in Woodlawn, is the state's largest rehabilitation and orthopaedic hospital serving both adults and children. It also houses the University of Maryland Complementary Medicine Program.

   UM St. Joseph Medical Center - This 232-bed nonprofit, regional medical center, located in Towson, Md., became a part of the University of Maryland Medical System on December 1, 2012. It features institutes for heart, cancer and orthopaedic care, and offers a full range of clinical diagnostic and treatment services.

   UM Shore Regional Health - Shore Health System became UM Shore Regional Health on July 1, 2013, and consists of the following facilities: UM Shore Medical Center at Chestertown; UM Shore Medical Center at Dorchester and UM Shore Medical Center at Easton, as well as the UM Shore Emergency Center at Queenstown.

   Upper Chesapeake Health System - In July 2009, UMMS announced a strategic affiliation with Upper Chesapeake Health System that is expected to lead to a full merger. Upper Chesapeake Health includes Upper Chesapeake Medical Center in Bel Air and Harford Memorial Hospital in Havre de Grace. The leading health care system and largest private employer in Harford County, Upper Chesapeake Health offers a broad range of healthcare services, technology, and facilities to the residents of northeastern Maryland.

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