Icon hamburger
US
What job do you want?
Apply to this job.
Think you're the perfect candidate?
Apply on company site

You’re being taken to an external site to apply.

Create an account to get recommended jobs that match your resume and apply to multiple jobs in seconds!
On the next page, you'll build a resume in 3 steps thanks to our AI technology
8-15 characters
Contains Number
Contains Lowercase
Contains Uppercase
Contains Special Character
Thumsup

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.
Msm7x76c42n7p51s5ys

Director Product Development Remote Guarding - Charlotte, NC

Securitas USA Charlotte, NC Full-Time
Apply on company site

Director of Product Development - Remote Guarding

Reports to: COO

Location: Securitas Operation Center, Charlotte, NC

Summary

The Director - Remote Guarding is responsible for all facets of the management, growth and development of the remote guarding product for North America. Owns the business strategy of remote guarding working to ensure that all essential stakeholders are educated, engaged and participative in promoting the product and producing results.

  • Works under the direction of senior leadership to devise the remote guarding strategy and all tactics to execute strategy across North America.
  • Works collaboratively with district managers, area managers, marketing and HR to ensure that customer-facing constituents have the training, collateral, and tools to successfully promote the remote guarding product.
  • Establishes all related goals, metrics and success indicators to ensure that the product maintains and/or improves return on investment. Provides senior leadership with reports that identify trends, track, measure and analyze performance. Devises corrective action where indicated.
  • Devises pricing strategies that maximize ROI while maintaining and improving customer retention.
  • Develops strategies, presentations and related support material for trade shows and other industry & client events
  • Identifies new markets and other business opportunities and devises strategies for optimization.
  • Recognizes obstacles to success and develops tactics to remove and support stakeholders.
  • Partners with the Solutions Support Technology team to ensure that project goals are communicated clearly, and reasonable customer expectations are established.
  • Tech savvy executive with thorough understanding of applicable systems and technologies.
  • Works collaboratively with HR to oversee the remote guarding center, ensuring optimal hiring, training, compensation, performance, incentives, and staffing levels to meet customer needs.
  • Provides leadership to direct reports, develops internal talent preparing others for roles of greater responsibility, and models Company values.
  • Prepares annual budget and oversees department spend to ensure the best ROI.
  • Ensures adherence to local, country and global policies and regulations.



Requirements

  • At least ten years' experience in a leadership role in the security industry in a multi-state organization with a minimum of $1billion in annual revenue that includes activities in both the US and Canada.
  • At least 5 years in a sales role with proven success. Experience leading a sales team desirable.
  • Experience in electronic services and call center management desirable.
  • Bachelor's degree in marketing, business, economics, engineering or a related area. MBA a plus.
  • Ability to manage projects and establish clear goals and accountabilities to ensure successful delivery.
  • Excellent presentation skills
  • Proven ability to influence without authority.
  • Outstanding verbal, written and interpersonal communications skills
  • Thorough understanding of applicable, current technology including but not limited to Access Control, Video Security, Intrusion Alarm installation and related technologies
  • Must be able to travel up to 15-25%

 

Recommended skills

Management
Presentations
Information Security
Recruitment
Customer Retention
Reports
Apply to this job.
Think you're the perfect candidate?
Apply on company site

Help us improve CareerBuilder by providing feedback about this job: Report this job

Report this Job

Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to our Trust and Site Security Team

Job ID: 91097636062-91097636069

CAREERBUILDER TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.