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  • Omaha, NE

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Overpayment Recovery Specialist

West Corporation • Omaha, NE

Posted 3 days ago

Job Snapshot

Full-Time
Degree - High School
Other Great Industries
Finance, Accounting

Job Description



West's Accent Claims Recovery Solutions is looking to add several Overpayment Recovery Specialists to our team in Omaha, NE.

This position will spend the majority of the day on the phone, performing collections (use recoveries) on behalf of the insurance company. Our Validation Team identifies when the insurance company has overpaid or incorrectly paid a medical claim, and the Overpayment Recovery Specialist performs the business-to-business collections between the insurance company and the hospital provider. This position will be working on accounts and a monthly collection (recovery) goal will be set for these accounts. In addition to hourly pay, employees that meet collection (recovery) goals will be eligible for monthly bonuses.

Duties will include, but not be limited to:
  • Speaking with individuals in the billing department of a hospital
  • Setting up payment plans
  • Providing information (by fax, email, or phone) to necessary parties to render payment on account

Job Requirements

Education
  • High school diploma or GED required
Experience
  • Minimum 1 year in customer service, insurance, recovery, or medical billing background required
Other
  • Basic Computer knowledge required
  • Must achieve a passing score on our general skills assessment
West is connecting people and ideas.
We are delivering on their potential.
We are improving the way we work and live.


At West, we are dedicated to delivering and improving upon new channels, new capabilities and new choices for how businesses and consumers collaborate, connect and transact. We develop technology-enabled communications that change the way we work and improve the way we live. We are a collective effort of enterprise and individuals, of communities and customers, of partnerships and families. We are the sum of our entire network - the result of brilliant ideas, dedication and the hard work of people who share our vision. We are at the core of a technology and communications engine that is changing the world.

We connect. We deliver. We are West.


Applications for this position will be accepted through 3/22/19.

Equal Opportunity Employer/Veterans/Disabled

Don’t forget to join our online talent community and “Like” West Careers on Facebook to receive updates about exciting opportunities and network with other West employees!
Job ID: 124663
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