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Administrative Assistant

St. Francis Healthcare Wilmington Full-Time
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This position is the face of LIFE to the public, and manages a hub of activity. The position promotes the safety and security of participants and staff. Performs administrative and office support activities for multiple supervisors. Duties may include fielding telephone calls, receiving and directing visitors, word processing, creating spreadsheets and presentations, and filing. Extensive software skills are required, as well as Internet research abilities and strong communication skills.

Major Duties and Responsibilities:

Promotes the LIFE program by offering responsive customer service at all times. Answers the main program telephone number, screening intake and all other calls, and serves as initial contact between the public and LIFE, and between staff and participants and/or caregivers.

Triages calls appropriately, interrupting meetings/activity as necessary to route important/urgent calls to clinical staff. Locates medical staff for immediate response/intervention when needed. Uses intercom appropriately for paging. Communicates coded messages to staff in emergencies.

Monitors security screen and the front door. Greets applicants, participants, family members and other visitors arriving at the LIFE Center. Prepares name tags and plastic coat bags for new participants. Screens all visitors and directs them to sign the visitor's log, invites them to have a seat, and announces visitors to staff.

Minimum Qualifications:

High school graduate or GED equivalent.


Two years previous front desk and clerical experience

Experience with a customer service or human service organization, preferably working with chronically ill or older people.

Good typing and computer skills required


Skills required

Organize Appointments
Telephone Consultations
Setting Up Files
Field Administration
Operation Departments
Time Management


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Administrative Assistant
Estimated Salary: $64K
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Job ID: 00149932


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Saint Francis Hospital is located in Wilmington, Delaware, midway between New York City and Washington, DC, and just 30 minutes south of Center City Philadelphia.

The local area is filled with a wide variety of recreational and cultural activities, including state parks, world-renowned gardens and museums, wineries, historical sites, golf courses, marinas and performing arts venues.

Other popular recreation spots, including the Chesapeake Bay, the Pocono Mountains and the beach resorts along the Atlantic Coast are all within a two-hour drive of Wilmington.

Wilmington is also home to many award-winning restaurants, a minor league baseball team and numerous ethnic festivals.

Other advantages of living and working in Delaware include a moderate climate and tax-free shopping.

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