Skip navigation
Unable to save this job. Please try again later.

{msg}

Email this Job to Yourself or a Friend

To begin the application process, please enter your email address.

Company Contact Info

  • Joplin, MO 64804

Already have an account?

Sign in to apply with your saved resumes.

New to CareerBuilder?

Don't have an account? Continue as a guest!

Sorry, we cannot save or unsave this job right now.

Report this Job

Trust and Site Security Team.

Don't miss out on new jobs!

Get the latest Customer Service Representative jobs in Joplin, MO delivered directly to your inbox. You can unsubscribe at any time.

Saving Your Job Alert

Job Alert Saved!

Could not save Job Alert!

You have too many Job Alerts!

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.

Sign Up

or   Sign In Here
Password Must Contain
• 
8 to 15 characters
• 
1 uppercase letter
• 
1 number or symbol
• 
1 lowercase letter
Cancel
Create an Account with CareerBuilder to save jobs & unlock these great features
See similar job titles and skills to help you make your next move
Upload a resume and become visible to Hiring Managers and Employers
Compare Salary Information to see where you stand amongst your peers
Easily Quick Apply to jobs with just one click!

Email Send Failed!

Phlebotomist I - Joplin, MO req20850

Quest Diagnostic Health and Wellness • Joplin, MO

Posted 26 days ago

Job Snapshot

Full-Time
Degree - High School
Other Great Industries
Other

Job Competition

11

Applicants

How Do You Compare to the Competition?

Get facts about other applicants with a CareerBuilder Account

Job Description

Schedule: 8:00 am - 5:00 pm Monday - Friday

Go the extra mile.  Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It’s about providing clarity and hope.

In Patient Services you will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You’ll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve.

At Quest, Patient Service roles are tremendously important – it is a patient-focused role where it is essential to remember that there is a life and person behind every test tube. Your skills are critical, as is your ability to work with the patients. The role is varied and offers a developing career in Phlebotomy due to the scale and reach of Quest. You can grow and improve your skills in a fast-moving, supportive team environment. Most importantly, you can help us make a real difference.

Job Summary

The Patient Services Representative I (PSR I) represents the face of our company to patients who come to Quest Diagnostics, both as part of their health routine or for insights into life-defining health decisions. The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR I will demonstrate Quest Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to work in a doctor's office, a patient service center, in a house call environment, or as business needs dictate. 

Job Accountabilities (Responsibilities)

  • Collect specimens according to established procedures. This includes, but not limited to: drug screens, biometric screening and insurance exams.
  • Administer oral solutions according to established training.
  • Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services.
  • Responsible for completing all data entry requirements accurately including data entry of patient registration; entry of test order from requisition or pulling order from database; managing Standing Orders.
  • Enter billing information and collect payments when required, including the safeguarding of assets and credit card information.
  • Data entry and processing specimens including: labeling, centrifuging, splitting, and freezing specimens as required by test order.
  • Perform departmental-related clerical duties when assigned such as data entry, inventory, stock supplies, and answer phones when needed.
  • Read, understand and comply with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile Policies and Procedures, Employee Handbook, Quality Assurance Manual); and ensure that all staff members follow instructions.
  • Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
  • Assist with compilation and submission of monthly statistics and data.
  • Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs.
  • Complete training courses and keep up-to-date with the latest phlebotomy techniques.
  • Travel to Territory Manager meeting if held off-site or off normal shift.
  • Participate on special projects and teams.
  • Stay up-to-date on company communications.

Job Requirements

  • Ability to provide quality, error free work in a fast-paced environment.
  • Ability to work independently with minimal on-site supervision.
  • Excellent phlebotomy skills to include pediatric and geriatric.
  • Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
  • Committed to all Quest Diagnostics policies and procedures including company dress code, Employee Health & Safety, and Quest Diagnostics Everyday Excellence Guiding Principles.
  • Must have reliable transportation, valid driver license, and clean driving record, if applicable.
  • Must demonstrate superior customer focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change throughout Quest; and knowledge of our business.

Physical Requirements 

  • Lift light to moderately heavy objects.  The normal performance of duties may require lifting and carrying objects.  Objects in the weight range of 1 to 15 pounds are lifted and carried frequently; objects in the weight range of 16 to 25 pounds are lifted and carried occasionally and objects in the weight range of 26 to 40 pounds are seldom lifted and carried.  Objects exceeding 41 pounds are not to be lifted or carried without assistance.
  • Must be able to sit or stand for long periods of time; requires long hours of eye and hand coordination.
  • Must be able to perform repetitive tasks with dominant hand frequently to constantly throughout the day.
  • Position requires travel.               
  • Extensive use of phone and PC.               
  • Fine dexterity with hands/steadiness.
  • Talking.                 
  • Walking.                               
  • Balancing.                            
  • Bending/kneeling.          
  • Pushing/pulling.
  • Reaching/twisting.   

 [All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities.  All duties and requirements are essential job functions.]

Required Education

  • High school diploma or equivalent.
  • Medical training: medical assistant or paramedic training preferred.
  • Phlebotomy certification preferred. Required in California, Nevada, and Washington.

Work Experience

  • One year phlebotomy experience preferred.
  • Customer service in a retail or service environment preferred.
  • Keyboard/data entry experience.


CB3
Job ID: req20850
Help us improve CareerBuilder by providing feedback about this job: Report this Job.
CAREERBUILDER TIP
For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.
Don't miss out on new jobs like this
Get the latest jobs delivered to your inbox. Unsubscribe at any time.

Saving Your Job Alert

Job Alert Created

Well, this is embarrassing. We are having trouble saving your search. You can try again or come back at a later time.

Maximum Email Alerts

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.