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Residence Life Coordinator, RPS

Indiana University Bloomington, IN Full-Time
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Job Summary

The Residence Life Coordinator (RLC) is responsible for promoting a community living experience and implementing the Residential Curriculum that supports well-being, understanding self and others, intellectual engagement, and active citizenship through intentional experiences. Works collaboratively with colleagues in managing the operations of the residence hall, supporting Residential Programs and Service's (RPS) mission and Diversity Statement, and promoting the values of the organization through building a safe and inclusive environment.

Provides direction to, and directly supervises, the Office Services Assistant, Graduate Assistants, and undergraduate Resident Assistants engaged in providing 24 hour per day academic, developmental, and counseling support to students. Indirect supervision of the CommUNITY Educator(s). Provides leadership and support to residents and staff dealing with personal emergency or crisis situations as well as physical building emergencies through an area on-call capacity. Coordinates staff duty coverage. Prepares and submits reports and approves hours in the TIME system. Works with Residential Life and Human Resource personnel in interviewing, hiring, training, and corrective action of staff at the undergraduate, graduate, and professional level. Holds weekly one-on-one meetings as well as team meetings with staff.

Creates, adapts, and provides vision and accountability for the in-center delivery strategies of Student Engagement Plans. Works with individual students and staff in crisis situations. Supports advisors to student groups (Student Government, Conduct Board, Learning Community Leadership Councils, Welcome Week) and works with student leaders to provide programs and activities for residents. Develops and maintains ongoing professional working relationships to support a healthy, challenging, and supportive academic living environment for residents. Works with Conference Services to provide support, including serving as a building point-person with the client, check-in / check-out, staffing the residential areas and the center desk operation, and in conduct and emergency response capacities.

Communicates, interprets, and administers residence hall rules and regulations as well as the Code of Student Rights, Responsibilities, Conduct. Serves as a judicial officer. Works with the Dean of Students office in following up with students involved in bias related incidents and students of concern including facilitating behavioral agreements. Mediates student and staff conflicts, including roommate conflicts.

Required Qualifications

Master's degree in Higher Education and Student Affairs Administration, Counseling, Human Resources, Sociology, Psychology, or a related field and a demonstrated ability in creating positive, intentional growth and engaging opportunities for students and staff.

Combinations of education and related experience may be considered.

Excellent interpersonal and communication skills, including ability to communicate effectively with all levels of administration and staff. Demonstrated experience working with diverse populations. Excellent organizational skills including ability to multitask and work under tight deadlines. Demonstrated computer skills including experience with Microsoft Office Suite (Outlook, Word, Excel).

Preferred Qualifications

Two years of supervisory experience in a residential setting. Residential Curriculum or learning outcomes-based programming experience. Crisis management and judicial / conduct experience. Experience working with a budget. Experience with additional management systems related to residence hall operations.

Work Location

Bloomington, Indiana

Job Classification

Salary Plan: PAE

Salary Grade: 2SA

FLSA: Exempt

Job Function: Student Services

Posting Disclaimer

This posting is scheduled to close at 11:59pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but it will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

Equal Employment Opportunity

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment without regard to age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.


Recommended skills

Emergency Handling
Human Resources
Higher Education
Crisis Management
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