Kelsey-Seybold Clinic, a Houston tradition in patient-centered care, is a multispecialty clinic with over 25 locations and comprises more than 500 physicians providing primary and specialty care in a collaborative manner.
With 55 different clinical and non-clinical specialties, you can design a career path at Kelsey-Seybold Clinic that allows you to grow your future in a completely new direction.
Kelsey-Seybold Clinic is changing the way health cares.
Performs detailed job requirements of a financial reviewer, patient service representative, PBX operator, appointments clerk and/or medical records clerk. Performs other duties as assigned by the site manager.
Ambulatory Service Representative III
Job Type: Full Time
Salary Range: $37,872.80 - $49,708.05 (Pay is based on several factors including but not limited to education, work experience, certifications, etc)
EDUCATION REQUIREMENTS & EXPERIENCE REQUIREMENTS
(A = basics; B = preferred)
High School Diploma or GED from an accredited program
Associate or Bachelor's degree in related field
A minimum of 2+ years medical office experience to include the following: Face to face customer service, cash handling, patient registration, appt. scheduling, medical billing, & experience in answering a multi-line telephone system.or1+ years KSC Experience as an Ambulatory Service Representative II
3+ years of working in a physician, hospital, or medical office environment2+ years of insurance/managed care experience, to include insurance verification, being able to identify, communicate/articulate and understand the difference between insurance plans (HMO, PPO, EPO, etc.)
EMR experienceMS Word and ExcelFamiliarity with medical terminology,Excellent customer service skills in person and over the telephone.
Strong computer skills and knowledge of Microsoft Office applications (MS Word, Excel, and PowerPoint) and web/Internet are required. Epic experience. Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving customer issues. Able to maintain strict confidentiality of all personal/health sensitive information. Ability to effectively handle challenging situations and to balance multiple priorities.
Fluent in English, verbal and written. Professional demeanor and appearance.
Bilingual- English and Spanish communication skills (oral and written) possesses the interpersonal skills which are required to interact with internal and external contacts in a courteous and patient focused manner.
- Customer Service