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Manager-Corporate Operations Support

PRWT Services Philadelphia Full-Time
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As one of the nation’s premier minority-owned companies, we are a high performance provider of business process solutions, facilities management and infrastructure support services to government and commercial markets.

The Technical Business Analyst is responsible for working hand-in-hand with the business side of the organization to assist and support operational improvements. The Technical Business Analyst receives operational requirements from Operations Management to refine and translate them into production processes or workflows that produce high production yields, production efficiency with reduced cost considerations. In addition, the Technical Business Analyst is responsible for the integration of technology into business operations by researching and writing technology assessment proposals that support the overall operational strategy.


* Refine or create detail workflows and functional requirements as laid out by  Operations Management

* Conduct operational processes review and focus groups with internal and external stakeholders

* Initiate and proposed technological improvements to business operations

* Analysis of production data to determine operational efficiency 

* Work with all business units to ensure feasibility of functional requirements

* Assist in the preparation of new business proposals pertaining to operational processes and technology

* Support business operations with technical support as needed in area of expertise 

* Initiate technological implementations for business operations

QUALIFICATIONS:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bachelor’s degree or equivalent in a technical field with high academic achievement. 1-3 years experience directly related to the duties listed above

Superior technical writing skills with the ability to express abstract concepts and visions in a graphic format. 

Need strong skills with software graphic programs such as Microsoft Visio for graphic representation of process workflows.   

Strong mathematical skills needed for data analysis.  

Strong analytical abilities with interpersonal skills 

PHYSICAL DEMANDS:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

   15% Standing

   80% Sitting

     5% Lifting

WORK ENVIRONMENT:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Standard office environment with possible travel to business locations

We proactively offer employment and advancement opportunities for individuals from all backgrounds. By engaging in a diverse workforce and using a diverse groups of suppliers, we position ourselves to successfully compete in a 21st Century global economy.

Recommended skills

Technical Writings
Data Analysis
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Job ID: 100


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Founded in 1988 to provide and manage back-office and clerical support services to government and private companies, PRWT has continually expanded its business process solutions operations as well as added facilities management and maintenance services through its acquisition of US Facilities, Inc. in 2000.

PRWT has built solid relationships with its customers by delivering innovative thinking, cost savings, and world-class services that inspire customer loyalty. The Company, based on its values and performance, also has earned a reputation as a value-added strategic partner that consistently exceeds customer expectations. For over two decades, we’ve invested in our employees and in the communities where we work and live.

As a matter of priority, PRWT supports other minority firms and has a reputation for providing them with contract opportunities and mentoring.

PRWT is a high performance, contract supplier of business process solutions, document processing, and facilities management services.

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