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Senior Technical Support Engineer

The Select Group • Raleigh, MA

Posted 5 days ago

Job Snapshot

Full-Time
Degree - 2 Year Degree
Other Great Industries
Information Technology
7

Applicants

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Job Description

TECHNICAL SUPPORT ENGINEER (Westboro, MA)

The Select Group's client is looking for a driven and experienced Sr. Technical Support Engineer to join a fast-growing company in the Westboro area. If you are looking to advance your career, have a creative and innovative mindset, and at least four years' of experience working with Networking or System based technologies this opportunity is for you!

TECHNICAL SUPPORT ENGINEER REQUIREMENTS

  • Minimum of 4 years of experience in an external technical customer product support role

  • 2+ years of UNIX/Linux administrator and support experience (internally using Red Hat) - experience working with various flavors

  • Basic networking knowledge, such as Cisco, routers/switches, virtual and physical support, TCP/IP etc.

  • Must be fluent in English and Spanish

  • Plus skills: Experience working with backup applications

TECHNICAL SUPPORT ENGINEER RESPONSIBILITIES:

  • Provide remote support services for customers, partners, and field personnel

  • Listening to and understanding customer's needs and assisting to meet those needs within the required time frame

  • Develop and implement customer specific action plans

  • Providing excellent communication externally and internally




About The Select Group:

We are TSG - a fast-growing technical services firm serving the U.S. and Canada. We open doors to diversified prospective employers who respect and value your ambitions, your pursuit of a meaningful career, and your particular skill-set. We offer interview guidance, an impressive referral program, and partner with you to find work that drives you. Learn more about us in our company overview video, or visit us at http://www.selectgroup.com. Sign up to receive weekly job alerts in your inbox by joining the TSG Talent Network.

We have the privilege of impacting lives, so let us impact yours.

The Select Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

Job ID: TheSelectGroup_37095
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