Dignity Health Mercy General Hospital has been serving the Sacramento community for more than 100 years. Founded by the Sisters of Mercy, Mercy General has been at its current site in the heart of East Sacramento since 1925. Mercy General Hospital has 342 licensed beds, a physician staff of more than 800 and is the highest volume cardiac procedure hospital in California. Mercy General is one of six Sacramento area hospitals that are part of Dignity Health, a system of 39 hospitals and medical centers in California, Arizona and Nevada.Responsibilities
The Security Officer is expected to provide a reasonably safe and secure environment for all who enter Dignity Health properties and to assure the physical security of buildings and grounds. It is expected that the security officer will demonstrate behavior consistent with Dignity Health core value and humankindness. The security officer shall support Dignity Healthâs strategic plan and the goals and direction of the quality improvement/process improvement activities. Responsibilities include:
- Protecting staff, patients, and visitors by responding to calls for assistance in a timely and prudent manner such as violent or unruly patients, visitors, crimes committed or in progress, opening doors, and responding to emergency codes.
- Patrols the facility and grounds by foot or vehicle, monitors security alarms and dispatch officers promptly to location(s) where needed, and report unsafe acts or conditions.
- Knowledge of emergency procedures, equipment, supplies, reports HIPPA breaches if witnessed, investigates security breaches, conducts follow-up investigations, and writes incident reports.
- Log all activities in a daily log to accurately record events and complete clear, concise, and legible reports in a timely manner.
- Use appropriate emergency and radio codes in dispatching security officers while knowing the hospital campus to ensure that those dispatched are to right location.
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- Current California-issued security officer license, showing no disciplinary actions
- High school diploma or equivalent; or three (3) yearsâ experience as a security officer
- Six (6) months experience as a security officer in a hospital or healthcare setting, prior law enforcement or military service, or one (1) year experience as a security officer
- Annual Workplace Violence training
- Must be able to speak English, communicate clearly orally, and in writing; understand and use de-escalation techniques
- Basic Life Support (BLS) certification through the American Heart Association (AHA) within 90 days of hire.
- Completion of IAHSS Basic Training for Healthcare Security Officer within ninety (90) days preferred
- Current driverâs license issued by the state wherein the position is posted with satisfactory DMV report on file or the ability to obtain one within thirty (30) days of hire preferred