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Restaurant Associate

Kmart Elkview Part-Time
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Req/Job ID: 979068BR
Employing Entity: Transform KM LLC
Employment Category: Regular, Part-time
Job Function: Restaurant
Store ID: 03484: ELKVIEW, WV

Provides "World Class" Member Service by surprising and delighting our members every day. Provides food service according to industry food standards.

• Ensures customer care and selling are #1 priority
• Completes all required Occupational Safety and Health Administration (OSHA)/Right-to-Know training
• Knows the financial goals regarding sales, margin and shrink, and take steps to improve the Restaurant/Pizza Station in these areas
• Builds customer relationships by engaging in friendly conversation with all customers, making eye contact, smiling, greeting customers, and assisting customers with inquiries and issues
• Possesses knowledge of all areas of the store including specific locations of merchandise
• Assists in training restaurant associates and ensures completion of compliance training of all department associates Uses the 4-Step process to train associates: Tell, Show, Watch and Support
• Maintains a clean and efficient restaurant and work area and ensuring all associates working in the restaurant understand the importance of cleanliness in the food preparation department
• Demonstrates strong product and service knowledge and demonstrate proper procedures in the handling of food
• Makes sure to turn on all machines and ensures that they are functioning properly before the store opens
• Checks supplies on a regular basis and alert the Restaurant Lead if orders are needed and ensures that add-on sale displays (ex. Cotton candy and popcorn) are replenished as needed
• Understands all register functions including how to process all transactions and forms of tender
• Follows corporate guidelines relating to Merchandise Claims and Control (MC&C), Known-Loss Merchandise and Open/Empty Packages
• Responsible for providing food service according to industry food standards
• Replenishes soda and Ice machines as needed and ensures that the soda and Ice machines are cleaned on a continual basis
• Knows meets/exceeds the daily and hourly sales goals established for the restaurant/pizza station
• Ensures that the proper amount of dough is prepared before store opening to avoid having to make more during peak hours
• Keeps an accurate record of customer call-in orders ensuring that they are prepared in a timely manner
• Performs other duties as assigned
• Ability to have a positive and friendly demeanor
• Ability to be cross-trained
• Have strong verbal, writing, reading, and arithmetic skills
• Ability to understand and follow verbal and written instructions
• Demonstrate strong skill set in suggestive selling techniques
• Ability to lift and move merchandise, typically a minimum of 20lbs, but could be up to 100 lbs
• Ability to perform repetitive standing, walking, bending, lifting, stretching, and reaching
• Retail experience or equivalent

#Stores

Skills required

Meats
Breads
Buffets
Grilling
Dry Goods
Frying
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Job ID: 979068BR

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Kmart,
a wholly owned subsidiary of Sears Holdings Corporation (NASDAQ: SHLD), is
a mass merchandising company and part of Shop Your Way®, a social shopping
experience where members have the ability to earn points and receive benefits
across a wide variety of physical and digital formats through shopyourway.com. Kmart offers customers quality products
through a portfolio of exclusive brands that include Adam Levine, Nicki
Minaj, Jaclyn Smith, Joe Boxer, Route 66 and Smart Sense.



For more information visit the company's
website at www.kmart.com | Facebook: www.facebook.com/kmart.

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