Skip navigation
Unable to save this job. Please try again later.

{msg}

Email this Job to Yourself or a Friend

To begin the application process, please enter your email address.

Company Contact Info

  • Anderson, SC

Already have an account?

Sign in to apply with your saved resumes.

New to CareerBuilder?

Don't have an account? Continue as a guest!

Sorry, we cannot save or unsave this job right now.

Report this Job

Trust and Site Security Team.

Don't miss out on new jobs!

Get the latest Retail Experience Manager - Anderson jobs in Anderson, SC delivered directly to your inbox. You can unsubscribe at any time.

Saving Your Job Alert

Job Alert Saved!

Could not save Job Alert!

You have too many Job Alerts!

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.

Sign Up

or   Sign In Here
Password Must Contain
• 
8 to 15 characters
• 
1 uppercase letter
• 
1 number or symbol
• 
1 lowercase letter
Cancel
Create an Account with CareerBuilder to save jobs & unlock these great features
See similar job titles and skills to help you make your next move
Upload a resume and become visible to Hiring Managers and Employers
Compare Salary Information to see where you stand amongst your peers
Easily Quick Apply to jobs with just one click!

Email Send Failed!

Retail Experience Manager - Anderson

Ashley Furniture HomeStore • Anderson, SC

Posted 4 days ago

Job Snapshot

Full-Time
Degree - 4 Year Degree
Retail
Management, Retail

Job Description

Job Description:

Broad River Retail dba Ashley HomeStore is currently seeking a Retail Experience Manager for our Ashley HomeStore location in Anderson, SC.

The Retail Experience Manager’s primary purpose is to ensure operational excellence in their respective HomeStore while supporting the retail management and sales team in achieving daily, weekly and monthly business objectives. This includes managing all store inventory cycle counts and ensuring accuracy of inventory at all times, communicating between Broad River Furniture’s corporate office departments and the retail management team, working diligently to ensure all necessary reports are submitted to the correct department in a timely manner while providing an amazing customer experience to our guests. Specific responsibilities include, but are not limited to:

Operations:

  • Act as a key holder to open/close the store
  • Act as the inventory captain for the store, completing all cycle counts promptly
  • Receive purchase orders accurately
  • Work with management team to prepare for upcoming special events and update breakroom/meeting room materials regularly
  • Participate in weekly retail store meetings and REM conference calls
  • Order and maintain all office supplies

Communications:

  • Serve as a liaison with internal partners to drive business performance and continuous improvements (e.g.: IT, Asset Protection, Human Capital, Finance, Merchandising, etc.)
  • Act as the communications captain
  • Generate social media excitement around promotions and events

Business Intelligence:

  • Print, review and distribute customer relationship management (CRM) reporting to the management team and home furnishing consultants daily
  • Maintain awareness and drive performance to achieve key performance indicators (KPIs)

Human Capital:

  • Work with other REMs and the RGEM to develop continuous education and development materials

Finance/Accounting:

  • Verify, validate, report and execute daily deposits
  • Daily cash drawer reconciliation and submitting daily cash reports
  • Review non funded orders, layaway orders and open orders on a regular cadence and contact guests accordingly
  • Review finance receivables open sales audit daily and reconcile any discrepancies between Ashley HomeStore and third party finance provider
  • Submit refund requests daily
  • Reconcile all ACC cards with Valutec and submit reporting to the accounting department promptly

Visual Impact:

  • Print updated merchandise tags weekly
  • Verify completion of visual merchandising to ensure all tagging and point of purchase materials (POP) are accurate
  • Keep business office area neat, clean and free of clutter
  • Organize and stock all brochures and POP materials
  • Maintain all reports and files in a neat and organized manner

Customer Experience:

  • Partner with Customer Care to ensure an amazing guest experience is presented to each guest
  • Answer any incoming calls in a pleasant, professional and courteous manner

Leadership:

  • Championing our Mission, Values and Customer Beliefs
  • Follows, supports, models and enforces company policies and procedures

Other:

  • Perform additional functions that may be assigned at the discretion of management
 

Qualifications Required Experience:
  • Bachelor's degree preferred but not required.
  • Prior business office manager experience in a retail setting
  • Proven ability to handle multiple projects and responsibilities simultaneously
  • Exceptional critical thinking and interpersonal skills
  • Demonstrated ability to establish and maintain relationships with multiple departments and multiple levels of personnel
  • Superior written and verbal communication skills
  • Expertise in Microsoft Office products
Benefits:

We offer a Fantastic Benefits and Compensation Program!

- Medical, dental, vision, life insurance, disability benefits, including dependent coverage

- Paid vacation

- 401(k) retirement savings plan with company matching

A host of other excellent benefits!

#CB

Job ID: 15261
Help us improve CareerBuilder by providing feedback about this job: Report this Job.
CAREERBUILDER TIP
For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.
Don't miss out on new jobs like this
Get the latest jobs delivered to your inbox. Unsubscribe at any time.

Saving Your Job Alert

Job Alert Created

Well, this is embarrassing. We are having trouble saving your search. You can try again or come back at a later time.

Maximum Email Alerts

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.

More Jobs at Ashley Furniture HomeStore

View All Similar Jobs View All Similar Jobs