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Customer Service Rep

Staffmark Redlands
$16.50 - $17.50 / hour
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Great Company has a great opportunity in Redlands, CA for a Customer Service Representative. 25WPM
Use your problem-solving and research skills to audit and process software orders for our domestic and international customers. This is a rewarding opportunity to be a liaison between our customers for administrative issues and questions.
Responsibilities:
  • Manage all order-related activity for an assigned customer base including order processing, shipping schedule, invoicing, and post-delivery support
  • Track licenses, maintenance, and entitlements for each customer
  • Create and follow up on customer quotes as needed
  • Update and maintain customer account information databases
  • Be available to answer questions from customers or internal employees
  • Participate on project teams as assigned
Apply at URL blocked - click to apply and call 951-384-7555


High school diploma or general education degree (GED) with some college preferred
Two or more years of customer service experience or equivalent combination of education and experience
Basic knowledge of word processing, spreadsheet, and database software
Minimum typing speed of 25 wpm
Strong communication, prioritization, and multi-tasking skills
Enjoy working in a fast-paced environment
Ability to use resources to research issues and handle complex customer calls

Recommended skills

Scheduling
Typing
Word Processor
Multitasking
Administration
Customer Service
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Welcome to Staffmark—your indispensable staffing resource. We’ve brought together the power of CBS Personnel, Staffmark, and Venturi Staffing, to create an unmatched team of exceptional people focused on delivering exemplary results.

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