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Dynamics NAV - ERP Admin - Dallas, TX

Nigel Frank International US Carrollton Full-Time
£85,000.00 - £90,000.00 / year
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The primary role of the ERP Administrator is to provide management and oversight of the Microsoft Dynamics Navision ERP system. This position covers a range of responsibilities such as testing and approval of program enhancements, documentation and training for end-users, troubleshooting issues that arise, and oversight of API connectors. They will communicate with different departments regarding their business needs, function as the liaison between our users and support vendors, and follow-up on various issues and system enhancement requests. This position reports to the Director of IT.

RESPONSIBILITIES:

Troubleshoot and resolve any ERP related issues with software, functionality user access, etc.

Coordinate with ERP vendor for tier 2 support and program enhancements

Participate in projects to gather user requirements, design, configure, test, and implement ERP enhancements and applications Monitor system performance and usage to maintain security and reliability

Coordinate new software releases, fixes and upgrades with technical teams and users Recommend new features or changes to configuration/workflows based on user feedback

Understand user roles, responsibilities, and cross functional impact in the system

Provide user documentation and training

Train one-on-one and classroom environment

Work with end-users and managers to identify solutions that meet their business needs

Review and facilitate approval of requested enhancements

Assist with end user support as needed

Respond to and track incidents via internal ticketing system

Perform other duties as required

QUALIFICATIONS:

Bachelor degree in relevant discipline (Accounting, Business, Finance, or IT) or equivalent experience

Three(3) years in a Microsoft Dynamics NAV support or implementation role

Two(2) years experience in a functional Project Management or stakeholder role Strong understanding of business processes and requirements

System implementation and system integration experience is a plus

Exceptional analytical and problem-solving skills

Strong written and verbal communication skills

Ability to work independently with minimal guidance Ability to work collaboratively with cross-functional teams

 

Skills required

Software Development
Identify Client Pain Point
Modify Reporting Package
Use Crm Solution
Create Test Condition
Manage Customer Expectation
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Job ID: 5/29/2019 WR

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Nigel Frank International is the global leader in Microsoft Dynamics recruitment with offices in New York, Newcastle, London and Singapore. We employ over 100 recruitment consultants worldwide focussing solely on Microsoft Dynamics recruitment.

At Nigel Frank we understand Microsoft Dynamics like no other recruitment agency having worked with the product suite since 2006. We recognise the specialist skills required to work in the channel and are experts in matching Dynamics professionals with positions that perfectly match their skill-sets.

As we are 100% focussed on Dynamics we do not have any of the distractions that plague generalist IT recruitment providers and you can be sure that we will keep a keen eye on the Dynamics market. Our annual Microsoft Dynamics Salary Survey has been globally acclaimed as the most in-depth analysis of the Dynamics market yet available.

Nigel Frank International provides both contract and permanent recruitment services. If you are looking to hire experienced Microsoft Dynamics professionals or if you are a Dynamics professional looking to find a new position  visit our website www.nigelfrank.com/us for the latest opportunities.

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