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949a0e9ddd8df3fc1cca472b4ed50a64

Cellphone Repair Technician

Asurion Denver Full-Time
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Supply Chain/LogisticsURL blocked - click to apply
 
 
What will you do?
  • Resolve customer issues relating to equipment problems by fixing phones, tablets and other consumer electronics by determining the most effective repair method.
  • Engage with and reassure customers to deliver outstanding customer service.
  • Meet or exceed key performance objectives including service and repair metrics.
  • Perform various inventory tasks such as counting and monitoring inventory levels.
  • Demonstrate Asurion’s Core Values in all interactions.
 
What we offer:
  • Competitive pay and benefits including health, dental, and vision.
  • Retirement Savings Plan
  • Paid Time Off
  • Tuition Reimbursement Program
  • Ongoing training to grow your skills
  • Uniform allowance
  • Subsidized cell phone plan
 
If you’re a good fit for the job, you’ll have:
  • Six months experience with product service support or troubleshooting electronics
  • Six months face-to-face customer service experience
  • Knowledge of mobile devices and operating​ systems
  • High School diploma or equivalent
  • Strong oral and written communication skills
  • Strong teamwork and collaboration skills
  • Basic knowledge of Microsoft Office
 
Store Location for this job posting:
3800 QUEBEC ST STE 901      
DENVER, CO 80207
 
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Skills required

Mechanical Assembly
Soldering
Troubleshooting (Problem Solving)
Blueprinting
Solder
Torque (Physics)
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Job ID: SUP06704

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We've built a lot of things in the past 20 years. The most important is trust.We’re a technology company. But we’re also an amazing group of people. When you call us, you’ll talk to people with the patience and experience to genuinely help. We understand what it’s like to spill water on a cell phone or a have a hard drive crash on a term paper. We replace. We fix. We find. We solve. We keep you in the game. Asurion. Life's Operating System