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Customer Service Representative

Asphire Staffing Saint Paul Full-Time
$13.00/ hour
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We are currently hiring several Customer Service Representatives for our client in Mendota Heights. The first two weeks are paid training so prior call center experience is not required.  Daily, Customer Service Representatives will answer inbound calls from people who are going to dig and need buried utility lines such as gas and water lines marked.  During this call, Customer Service Representatives will interview the caller to obtain information about the caller’s dig site.

Please note:  These are in bound, information gathering, calls and you will not be selling anything.  This is a great opportunity to receive paid training and obtain experience in a call center environment.

The duties of the Customer Service Representative will include the following:

  • Answering incoming calls in a timely and efficient manner.
  • Obtaining sufficient and accurate ticket information from callers.
  • Demonstrating accuracy when entering tickets
  • Providing excellent customer service.
  • Achieving the minimal ticket quantity and/or processing time and ticket quality standards.

Customer Service Representative Required Skills

  • Prior call center experience is not required
  • Excellent Communication skills and organizational skills
  • Self-Motivated team player
  • Attention to detail and good listening skills
  • Must be dependable and have good attendance and be punctual
  • Follow all Company Policies and Procedures
 

Skills required

Customer Service
Operate Cash Register
Identify Customer Need
Resolve Customer Issue
Retention Management
Help Customer

Location

Salary Details

Based on Job Title, Location and Skills
$13
Below Avg. Average Above Avg.

Career Path

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Customer Service Representative
$13.00/ hour
Estimated Salary: $64K
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Job ID: BHJOB6306_10644

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