IT QA Engineer

Our Company: PharmaCord is a leading provider in pharmaceutical patient support services. Our services are sponsored by our pharmaceutical company clients. Together, we are committed to compassionately providing patients with support services during their journey on therapy.

We deliver our services through our talented team of benefit specialists, nurses, pharmacists, case managers, pharmacy techs, program managers, and other incredibly talented team members who are supported by world-class proprietary technology systems developed internally by our team of engineers, system architects, coding professionals and data scientists.

Our Team: Our team is highly motivated and passionate about providing the highest quality customer support to our patients. We look for individuals interested in growing with our company and working in an exciting, open and collegial work environment. We seek problem solvers who are compassionate, have high integrity and demonstrate grit.

The IT QA Engineer is responsible for executing test cases and review of projects created and modified by the technology group. In this role, you will work collaboratively with internal IT and business users to ensure that new features work as intended. Analyzing system requirements and creating test cases and assisting with risk assessments is a key priority. Projects will involve interacting with clients, IT, and business operations personnel, as well as offshore teams. Attention to detail and thoroughness is a key prerequisite.

A typical day in the life of an IT QA Engineer will include but not be limited to the following:

• Independently conducting advanced quality assurance testing and analysis on custom applications and reporting technologies.
• Ensuring that applications and systems function properly and according to business standards, end-user specifications, and requirements.
• Managing multiple testing projects simultaneously and quickly adapts to testing new applications and systems, including those of a complex or enterprise nature.
• Developing and executing comprehensive test plans and test cases for new releases, feature enhancements, and regression testing of custom applications and reporting systems.
• Collaborating with IT team members to identify, document, and resolve defects, and to retest applications.
• Utilizing automation tools and scripting languages to enhance test coverage and efficiency.
• Providing guidance and support to Operations personnel to understand the application functionalities and the corresponding test cases.
• Creating, tracking, and analyzing QA metrics to measure testing effectiveness and to drive continuous improvement.
• Staying updated with the latest QA methodologies, tools, and industry best practices to continually enhance the QA process.

Requirements:

• 4-yr college degree in Computer Science, Information Systems or another related field strongly preferred.
• 3-5 years’ software testing experience, including test plan creation, defect tracking strongly preferred.
• Experience using Selenium or another automated testing/scripting platform.
• Ability to build and execute basic SQL queries a strong plus.
• Working knowledge in the use of Jira or other Agile tools.
• Solid analytical and troubleshooting skills and a thorough approach to problem solving.
• Able to read, write and interpret technical documents.
• Excellent communication (both written and verbal) and interpersonal skills.
• This is an office-based position, the ability to sit for extended periods of time is necessary.
• Although very minimal, flexibility to travel as needed is preferred.

Physical Demands & Work Environment:

• While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time, use hands to type, handle or feel; and reach with hands and arms. Must be able to type 35 WPM with 97% accuracy.
• This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc.

Once you land this position, you’ll get to enjoy:

• Affordable Medical, Dental, and Vision benefits with no premium increases in 4 years.
• 401(k) company match.
• Wellness discounts on health premium.
• Company paid Short-term Disability (STD).
• Paid Parental Leave of Absence.
• PTO benefits, flex days and paid holidays.
• Employee Referral Program.

Any offer of employment is contingent on completion of a background check to company standard. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

At PharmaCord, we don’t just accept difference – we celebrate it, support it and we thrive on it for the benefit of our employees, our products and our community. PharmaCord is proud to be an equal opportunity employer.