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Showroom Manager at Cambria

Showroom Manager

Cambria Philadelphia, PA (Onsite) Full-Time
Job Description:

Cambria has an excellent opportunity for a customer focused individual seeking a challenging and rewarding opportunity in a fast-paced environment. The DC Showroom Manager will oversee day-to-day operations of the Cambria Showroom in our Distribution Center. This individual will be responsible for guest relations and the customer experience.

Essential Duties and Responsibilities

* Generate sales leads and collaborate with the local sales team
* Assist consumers and/or trade professionals with design solutions for their project, as requested
* Support the local market representatives with sales efforts within the architect, designer, remodeler, retailer and fabricator community as needed
* Conduct trainings, executive showroom tours, and product knowledge presentations
* Manage the communication between homeowners, business partners, and the appropriate internal Cambria Representatives to assist with each unique situation
* Develop a business plan to ensure that there is continuous growth of traffic within the Showroom
* Identify and execute creative solutions for attracting specific audiences and demographics to the Showroom, such as CEU presentations, tours, etc.
* Manage the overall look and brand experience in the Showroom, including sample and marketing literature inventory
* Engage in sales calls and report metrics on a regular basis
* Prioritize business needs across all departments and clearly communicate to those individuals
* Integrate into local trade industry organizations as needed and remain educated on design trends
* Greet and attend to guests and provide information to better help homeowners and other customers understand the benefits of Cambria
* Assist the local market representatives with sales efforts within the architect and design community as needed
* Manage communication between homeowners, business partners and the appropriate internal Cambria representatives to assist with each unique situation
* Manage Salesforce input for tracking in an efficient and detailed manner

Requirements

* Excellent interpersonal, verbal and written communication and superior presentation skills
* Professional and tailored in appearance to reflect our premium brand
* Superior presentation and customer service skills
* Ability to develop and maintain strong working relationships with internal and external parties
* Superb organizational skills, as well as the ability to maintain focus under pressure
* Highly detail-oriented with a passion for perfection; self-motivated; thrives in a team environment that is fast-paced with multiple projects
* Ability to work extended hours (late nights and weekends) if applicable

Minimum Requirements

Education: Bachelor's degree in marketing, business or similar field

Experience: Minimum 4 years' experience in a retail or showroom environment; experience in commercial/residential interior design industry a plus

Systems: Google Suites, PowerPoint, Excel, Word, Salesforce (preferred), etc.

Additional Requirements:

Managerial Responsibilities: Yes

Travel Requirements: Minimal travel required both regionally and nationally

Physical Requirements: Must be able to lift up to 40 pounds for displays, samples and other marketing materials. Requires lifting and handling of event set-ups and take-downs. Requires telephone and computer use.

Cambria offers a competitive benefits package that encompasses Health and Dental Insurance, Paid Time Off, 7 paid Holidays , 401(k) plus matching, Discretionary Profit Sharing, Flexible Spending Account; Life, Supplemental Life, and Disability Insurance; Referral Program, Tuition Reimbursement, Employee Assistance Program, Employee Discount and Professional Development Assistance.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

CambriaCares is our commitment to empower our people, support our communities, and help to sustain our environment.

For additional company information, please visit www.CambriaUSA.com

We are an equal opportunity employer.

M/W/VET/DISABLED

Recommended Skills

  • Attention To Detail
  • Brand Identity
  • Business Requirements
  • Communication
  • Coordinating
  • Customer Experience
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