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Healthcare Customer Service Rep

Medix Lauderdale Full-Time
Apply Now

Healthcare Customer Service Rep

Full Time Position

8 hour shifts/40 hours per week

Paid Weekly

Job Description:

The Healthcare customer service representative will be assisting and handling inbound calls from our medical transportation line and State Public Program line.

You will be assisting already covered health insurance customers with scheduling medical transportation to and from scheduled doctor appointments. They will also be assisting with phone calls from customers on the state public program assisting them with questions on enrollment to explanation of benefits.

Qualifications:

  • Call Center experience

  • Brief healthcare knowledge

  • Strong computer skills

  • Dual monitor usage

Healthcare Customer Service Rep Full Time Position 8 hour shifts/40 hours per week Paid Weekly Job Description: The Healthcare customer service representative will be assisting and handling inbound calls from our medical transportation line and State Public Program line. You will be assisting already covered health insurance customers with scheduling medical transportation to and from scheduled doctor appointments. They will also be assisting with phone calls from customers on the state public program assisting them with questions on enrollment to explanation of benefits. Qualifications: Call Center experience Brief healthcare knowledge Strong computer skills Dual monitor usage

Skills required

Customer Service
Operate Cash Register
Identify Customer Need
Resolve Customer Issue
Retention Management
Help Customer

Location

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Healthcare Customer Service Rep
Estimated Salary: $64K
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Job ID: 87524

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