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  • Boston, MA

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Trainer - IS&T

Veolia North America • Boston, MA

Posted 1 day ago

Job Snapshot

Degree - 4 Year Degree
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Job Description

Responsible for design, development, delivery and evaluation of training initiatives to ensure end-user adoption and a high impact learning experience. Writes literature and materials to be used in programs and designs exercises to enhance learning and explaining complex subjects in a clear and interesting way.

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. Working with IS&T teams:
  • Gathers training requirements from the IS&T team and business stakeholders.
  • Recommend training content development and delivery options to support high rates of end-user adoption and effective organizational change management.
  • Demonstrate excellent written communication skills to execute training material development considering best practices in interactive media and instructional design techniques.
  • Design or execute other deliverables related to technical training including but not limited to style guides, training surveys, communication collateral, training calendars, project update presentations, etc.
  • Participate in or lead train-the-trainer for facilitators, including business or IS&T participants, tapping into expertise in applicable system content and the adult learning theory.
  • Execute training sessions, webinars, workshops, etc. in groups or individually.
  • Conduct training delivery and reinforcement to end users, super users, or other audiences leveraging a service-oriented mindset and professional verbal communication skills.
  • Create instructor materials (course outlines, background material, instructional materials, and training aids).
  • Continuously enhance technical instructional delivery and presentation skills.
  • Mentor other instructors in the subject matter, content, and course delivery techniques for assigned technical courses.
  • Ensure the quality and consistency of course content throughout a course life cycle.
  • Evaluate training experiences by collecting quantitative and qualitative input and feedback from training participants and business leaders, and manage follow up to support continuous improvement.

Job Requirements

  • Strong technical acumen; demonstrated problem solving abilities
  • Excellent verbal and written communication skills and strong interpersonal skills
  • Proven presentation skills and experience
  • Excellent organizational skills with attention to detail
  • Creative thinker, highly motivated and self-managing
  • Must be a team player and be able to work collaboratively with others in a fast pace environment.
  • Ability to work well with users at all levels of the organization.

Education: Bachelor’s Degree in Education or Technology-related Field
Years of Experience:
  • 2-4 years in Learning & Development role with emphasis in instructional design and training delivery
  • 3 years of training work experience delivering technical training

  • Company issued Chromebook
  • Telephone
  • G Suite Applications
  • Training Software

  • Office environment (cubicles, etc.)
  • Ability to travel 75% (Primarily in the United States though some Canadian travel may be required)

Sitting at a desk and using computer/keyboard/mouse for extended periods of time along with utilizing a headset and talking on the telephone.

This job description is not a contract and does not affect the at-will nature of your employment relationship with Veolia. Furthermore, this job description is not intended to be all-inclusive and does not and cannot address every responsibility or duty you may be expected to perform during your employment. Veolia reserves the right to modify or amend this job description at its discretion, without prior notice.
Job ID: 99580
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