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Company Contact Info

  • Houston, TX 77046
  • Antonio Calvo

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Collections Specialist

Primary Services • Houston, TX

Posted 7 days ago

Job Snapshot

Full-Time/Part-Time
$16.00 - $17.33 /Hour
Credit - Loan - Collections
Customer Service

Job Competition

44

Applicants

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Job Description

Further your career and join an innovative solar energy company as a Bilingual Collections Specialist!

A top residential solar provider is looking to hire a creative problem solver that is excited to assist people in their everyday troubles. This Houston based company prides itself on transforming the energy industry to give people affordable and reliable solar power!

Responsibilities:
  • Assist with projects, committees, and testing of new initiatives/programs/rates, or other special assignments
  • Determine appropriate action for returned ACH or declined credit cards which includes making phone calls, sending emails or letters and providing timely monthly report to management
  • Provide research on customer accounts to other work groups or customers
  • Analyze account information to determine what action should be taken
  • Conduct inbound and outbound calls
  • Monitor past due, aged debt and bad debt reports
  • Contact customer to collect delinquent amounts, making payment arrangements as necessary
  • Attempt to collect potential write-off revenue through various methods
  • Handle escalated customer telephone calls and provide resolution to these calls to prevent further escalation
  • Process bankruptcy claims in a timely and efficient manner
  • Refer applicable accounts to the collection agency at the appropriate time
Qualifications:
  • Minimum of 1 years of equivalent job-related experience in analyzing and collecting delinquent accounts, and account research
  • Bilingual is a MUST
  • Problem-solving and strategic thinking are a critical portion of the work-related responsibilities
  • Previous collections experience
  • MUST have open availability
  • Intermediate analytical and mathematical skills
  • Proficient in MS Office
  • Ability to analyze and make decisions using available data
Some Perks of the Job:
  • Free Gym Membership – Starts First Day!
  • Large Luxurious break area with free coffee bar, awesome snacks, cable TV, and WiFi
  • Great Benefits
If you are interested, call Grant or Tony  at 713-850-7010 or email your resume to [Click Here to Email Your Resumé]!
 
Job ID: 19-00363
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