Inside Sales Director - B2B - Remote

Inside Sales Director

Our client is a rapidly-growing mid-size consumer products organization looking for an accomplished Inside Sales Director with experience leading a team of at least 20 Inside Sales Representatives. This position has the opportunity to work remote. Headquarters is based on the West Coast.

Position Responsibilities

• Maximizes sales effectiveness by providing leadership to the inside sales team to ensure productivity targets are met and or exceeded

• Responsible for training and mentoring team

• Experience in customer relationship management software, such as Netsuite or a similar CRM

• Experience with managing customer databases and assignments

• Set and track sales targets for your team

• Establish and monitor margin and quality control

• Develop systems to support sales growth

• Assist with developing and growing accounts

• Suggest and implement improvements in the sales administration process

• Coordinate department projects to meet deadlines

• Report on sales metrics and suggest improvements

• Use customer feedback to generate ideas about new features or products

• Research and discover methods to increase customer engagement

• Build an open-communication environment for your team

• Manage Lead Generation process and effectiveness

• Dedication to providing excellent customer service

• Technology proficient/savvy

• Ability to develop a deep understanding of our sales framework, market and customer needs

• Multi-tasking abilities with consistent and timely follow-through

• Evaluates market conditions and adjusts sales strategy to successfully adapt to those changes. Gathers and evaluates key sales trends and market indicators

You may be a good fit for our team if you have

• Proven work experience as an Inside sales manager/director

• Hands-on experience with CRM software and MS Excel

• In-depth understanding of the sales administration process

• Excellent interpersonal and team management skills

• Strong analytical and organizational skills

• Numerical abilities and problem-solving attitude

• BS degree in Sales, Business Administration or relevant experience

• Understand our ideal customers and how they relate to our products

• Dedication to providing excellent customer service

• Technology proficient/savvy

• Ability to manage customer database

• Multi-tasking abilities with consistent and timely follow-through

• Gift, Wine & Spirits, and Drinkware experience is a plus