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Tier II Helpdesk Technician

Memphis Full-Time
$18.00 - $20.00 / hour
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Tier II Support

Our industry leading client is seeking a Tier II Support Agent to join their team in Memphis, TN! Tier II Support will be providing desk-side support, as well as, helpdesk support - resetting passwords, clearing cache, efficiently working and escalating tickets, & installing software.

If you are interested in a long term position with a billion dollar company - this is the job for you!

Must Have Skills:

  • 3+ years of professional experience providing technical support - helpdesk and desktop support
  • Must have experience with Windows XP, 10 (and newer), and Microsoft Office 2010, 2013, 2016, O365
  • Experience troubleshooting hardware & software installations, deployments, & configurations
  • Associate's OR Bachelor's Degree OR Related Certifications
  • Ability to work autonomously with excellent communication

Skills required

Technical Support
Information Technology
Operating Systems
Computer Hardware
Server (Computer Science)
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Job ID: BHJOB6470_14501


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