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Learning Experience Designer II - SMS Assist job in Chicago at 1871

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Learning Experience Designer II - SMS Assist at 1871

Learning Experience Designer II - SMS Assist

1871 Chicago, IL Full-Time
Responsibilities

* Collaborates with stakeholders to understand needs and expectations and uncover organizational and performance goals.
* Be an active listener who also knows how to ask insightful questions to unlock a greater understanding of business and learning needs.
* Applies a systematic process to gather, identify, and analyze root causes of learning and performance gaps.
* Makes informed, learning science-backed, recommendations for performance improvement solutions to address root causes in partnership with manager or Senior LXD.
* Works with subject matter experts and other resources to transform knowledge into learning solutions.
* Consults with stakeholders to gain commitment for implementing solutions.
* Comfortably use quantitative and qualitative needs analysis techniques to help prioritize our learning efforts.
* Creates and manages a detailed project plan to ensure quality standards and timelines for deliverables are met.
* Utilizes needs analysis to address learning and performance gaps.
* Properly scope and define outcome-driven learning objectives.
* Identifies and selects the appropriate approaches and technologies that follow sound principles of learning theory and align to the specific learning/performance support opportunity.
* Designs logical learning assets that create an effective, efficient and engaging experience for the learner and maximize performance improvement outcomes that yield measurable organizational results.
* Designs and develops instructional materials including job aids, e-learning content, videos, PowerPoint presentations and more with minimal supervision required.
* Write concise and customer-friendly instruction for a variety of learning modalities (e.g., online courses, documentation, resources, in-app messages)
* Conducts reviews of materials with appropriate parties, such as subject matter experts, the design team, and the target audience.
* Proactively collects and incorporates feedback from leaders and stakeholders.
* Builds into the design of learning solutions a variety of both formative and summative evaluation strategies to determine learning mastery and impact.
* Effectively organize content and deliverables in a logical and intuitive manner.
* Regularly QA test and debug learning content.
* Able to prioritize work based on business needs and pivot when organizational needs require it.
* Experiment and use diverse technologies to create interactive, responsive, and user-friendly online courses.
* Continuously evaluates, reports on, and improves existing learning/performance support solutions.
Professional Skills These are the professional skills we would expect from an individual fully established in this role.

* Customer Service - Proficient
* Verbal Communication - Proficient
* Written Communication - Expert
* Teamwork - Proficient
* Relationships - Proficient
* Negotiation - Proficient
* Organizational Awareness - Proficient
* Learning Agility - Advanced
* Analysis - Proficient
* Problem Solving - Advanced
* Process Orientation - Proficient
* Prioritization - Proficient

Role Specific Skills

* Intermediate to advanced knowledge of instructional design principles, training techniques, and adult learning theories.
* Intermediate to advanced skills in Microsoft Office Suite
* Intermediate to advanced skills in Adobe Creative Suite
* Intermediate to advanced skills in audio and video production and editing
* Intermediate to advanced skills in e-learning development software (e.g., Articulate Storyline, Adobe
* Captivate)
* Intermediate to advanced experience with Learning Management Systems (e.g., Saba, Cornerstone, Skillsoft).

Recommended Skills

  • Active Listening
  • Adobe
  • Adobe Creative Suite
  • Adult Education
  • Agility
  • Business Requirements
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Job ID: 2271767218

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