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Call Center Representative

ITAC Solutions, LLC • Birmingham, AL

Posted 1 month ago

Job Snapshot

Full-Time
Other Great Industries
Customer Service

Job Competition

75+

Applicants

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Job Description

Are you a job seeker looking for stability and consistency? Do you possess a helpful, positive attitude and have call center experience? Well, look no further! ITAC Solutions is seeking a Call Center Representative for a well-known financial institution in the Birmingham area. Banking knowledge is required.

What you’ll be doing (duties of this position):

  • Assisting members with questions and inquiries by phone, mail, web or fax
  • Following-up on services offered to each member
  • Performing wire transfers
  • Cross-selling or up-selling products and services
  • Opening and closing of accounts as well as changes in member account information

What you’ll need to be considered (requirements):

  • Must display ability to multi-task and have proven ability to provide quality service to customers
  • Must be able to handle high levels of stress
  • Strong interpersonal skills

What could set you apart from the rest (preferred skills / experience / knowledge):

  • Ability to pull and understand credit reports
  • Minimum of one year of experience in a financial institution
  • Ability to work flexible schedule

Job ID: BHJOB8234_23656
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