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Lead Installation Technician (AV & Low Voltage) at Sync Systems AV

Lead Installation Technician (AV & Low Voltage)

Sync Systems AV Santa Rosa, CA Full-Time

Job description

About us

Sync Systems is changing the way you experience technology in the home and workplace throughout the North Bay. We work closely with Homeowners, Architects, Contractors, and Designers. Our goal is to transform the spaces where you live through quality craftsmanship and expert project management.

With over 15 years of low voltage experience, the entire Sync Systems team strives to give you an exemplary customer service experience. Professional and well-trained installers make our company great inside and out. At Sync Systems we take pride in bringing the most reliable technology to your project.

Position Overview

Sync System in seeking an outgoing team player interested in growing their

AV career! This position is responsible for leading Installation Technicians,

organizing and supervising the installation of integrated residential

technology systems. In addition, this position combines their technical expertise with exceptional artisan ship to deliver reliable, easy to use systems on time and on budget for Sync Systems clients.

Essential Duties and Responsibilities

  • Manage the on-site activity during all phases of the installation and configuration of integrated residential technology systems.
  • Under the direction of a Project Manager, complete daily and weekly assignments as planned and communicate project needs, change requests, issues, and status.
  • Establish and maintain positive, professional relationships with clients, site supervisors, project partners, and other trades.
  • Plan, organize, and direct the work of Field Technicians to achieve project objectives for efficiency, quality, and artisanship.
  • Complete daily paperwork including work orders, inventory used documentation, inventory return to warehouse documentation.
  • Monitor inventory kept in work vehicle and re-stock materials as needed.
  • Coordinate the work of necessary internal technical resources (programmers, IT specialists, etc.).
  • Demonstrate the company’s commitment to superior service through sensitivity to client requests and needs.


  • Visualize the sequence of work and convert it to a measurable plan and schedule.
  • Work under pressure, assess multiple demands, and manage priorities.
  • Delegate and direct the work of others while creating a positive, learning environment.
  • Communicate effectively in person and/or via email, phone, or text to varied audiences.
  • Work under pressure, assess multiple demands, and manage priorities.
  • Read and interpret blueprints, electronic schematics, and user manuals.
  • Perform calculations, analyze reports, and engage in strategic and creative problem solving. Language requirements are reading, writing, and speaking in English.


  • Should have a minimum of 3 years’ experience in residential electronic systems installation or service.
  • Knowledge of residential systems integration including audio/video, lighting, shades, climate control, security, CCTV, telephone, and computer networks including the ability to setup, configure, calibrate, and commission equipment after physical installation.
  • Experience with Control4 and Lutron control platforms.
  • An understanding of signal flows and control systems for distributed audio, video, and home theater systems and the ability to diagnose and troubleshoot problems.
  • Knowledge of construction techniques and wiring methods for new and existing construction.
  • Proficient with hand and power tools used to complete physical installations of speakers, displays, equipment racks, and ventilation systems.
  • Familiar with the use of proper safety equipment for specific tasks and personal protection.
  • Physical requirements include standing, sitting, walking, bending, climbing, reaching and lifting up to 80 lbs.

Job Type: Full-time

Salary: $32.00 - $42.00 per hour


  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off


  • 8 hour shift

Ability to commute/relocate:

  • Santa Rosa, CA 95403: Reliably commute or planning to relocate before starting work (Required)


  • Low voltage: 2 years (Required)


  • English Fluently (Required)

Recommended Skills

  • Calculations
  • Construction
  • Control Systems
  • Creative Problem Solving
  • Electronic Systems
  • Electronics
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Job ID: LI19-10440_3254020950

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