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Service Coordinator

Home Instead Senior Care Portsmouth, NH Full-Time
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Home Instead Senior Care is the industry's trusted worldwide provider of in-home assistance for seniors. Our downtown Portsmouth, New Hampshire office is looking to add a Full Time Service Coordinator to our administrative team. This Entry Level position offers the opportunity to work in a fast-paced environment with a quality, dynamic team, as well as personal and professional development opportunities in an entrepreneurial, growing company. We are eager to set up interviews to discuss the position in more detail!

Our ideal candidate will exemplify creative problem-solving skills, the ability to multi-task, and will demonstrate excellent written and verbal communication skills. The ability to work well with team members while maintaining an optimistic outlook is a must!

Primary Job Responsibilities:

  • Reflect the values of Home Instead Senior Care. Multi-task, problem-solve, prioritize daily tasks, and work independently and as part of a team to support company and departmental goals and outcomes.
  • Create and maintain client and CAREGiver schedules, with an emphasis on creating high quality matches and overall customer and employee satisfaction.
  • Build and schedule services in a wholistic manner, solidifying ongoing client and CAREGiver schedules based on skill levels and needs, location, availability, and additional factors.
  • Monitor, mediate, and log all client and CAREGiver communication and activity utilizing software systems.
  • Identify and pursue opportunities to cultivate current client and CAREGiver schedules to support client needs.
  • Demonstrate open and effective communication with the franchise owner, management, colleagues, CAREGivers, clients and client families.
  • Adhere to all company policies, procedures, and business ethics codes.

Additional Requirements:

  • Full Time availability: Mon – Fri 8AM - 5PM to extend hours later if needed to ensure all shifts are filled and tasks are complete.
  • Availability to provide back-up, off-site/remote support to the after-hours supervisor, in rotation, outside of business hours.
  • Experience with Microsoft Office, or ability to grasp concepts quickly required.
  • Previous experience in administrative roles or business settings required; previous experience in the Health Care field a plus!
  • All employees must participate in criminal and motor vehicle background checks, as well as urine drug screens.

The starting salary for this entry-level position is in the high-$30k’s, with additional incentive and bonus opportunities.

Please email resume and cover letter to [ Email address blocked ] - Click here to apply to Service Coordinator, fax to

or visit our website at to apply online at [ Link removed ] - Click here to apply to Service Coordinator

Each Home Instead franchise is independently owned and operated.


Recommended skills

Verbal Communication
Background Checks
Health Care
Microsoft Outlook
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