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Customer Service Rep

FHI Group Brentwood Full-Time
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FHI is hiring a Customer Service Representative to join our Brentwood, TN Logistics team! The Customer Service Representative will manage and develop relationships with customers and contracted carriers. This is a full time position. Hours are Monday-Friday 7:00AM-4:00 PM Duties:*Handle inbound and outbound communication ( telephone calls and e-mails) with customers, suppliers, and carriers. •Book, schedule, and monitor service on loads from assigned customers. •Input and update orders in the system •Work closely, as a Team, with other CSRs and Carrier Development personnel •Assist in resolving service issues with customers and carriers •Negotiate with contract carriers when needed Requirements: •Strong communication skills •Proficiency with Microsoft Technologies including Office applications with the ability to run concurrent applications •Ability to multitask, plan and prioritize, and pay attention to detail in a fast paced environment •Self-Motivated and persistent •Team player •Excellent Organization skills •Truckload Transportation preferred but not required •Bachelor's degree preferred but not required Apply at www.fhiworks.com for immediate consideration! Please apply at www.fhiworks.com for immediate consideration

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Customer Service Rep
Estimated Salary: $65K
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Job ID: A9220177CE


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As pioneers in the professional unloading industry, we continually deliver innovative services throughout the supply chain that improve efficiencies, reduce costs and speed time to market. Or more simply: Hard Work. Done Right.

The spirit of “finding a better way” continues to evolve at FHI. FHI remains committed to improving the industry and contributing resources to improve the flow of product to consumers.

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