Skip navigation
Unable to save this job. Please try again later.

{msg}

Email this Job to Yourself or a Friend

To begin the application process, please enter your email address.

Company Contact Info

  • 580 Waters Edge Lane
    Lombard, IL 60148

Already have an account?

Sign in to apply with your saved resumes.

New to CareerBuilder?

Don't have an account? Continue as a guest!

Sorry, we cannot save or unsave this job right now.

Report this Job

Trust and Site Security Team.

Don't miss out on new jobs!

Get the latest Licensed Practical Nurse (LPN) jobs in Lombard, IL delivered directly to your inbox. You can unsubscribe at any time.

Saving Your Job Alert

Job Alert Saved!

Could not save Job Alert!

You have too many Job Alerts!

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.

Sign Up

or   Sign In Here
Password Must Contain
• 
8 to 15 characters
• 
1 uppercase letter
• 
1 number or symbol
• 
1 lowercase letter
Cancel
Create an Account with CareerBuilder to save jobs & unlock these great features
See similar job titles and skills to help you make your next move
Upload a resume and become visible to Hiring Managers and Employers
Compare Salary Information to see where you stand amongst your peers
Easily Quick Apply to jobs with just one click!

Email Send Failed!

Call Center Licensed Practical Nurse (LPN) - Telecare

VITAS Healthcare • Lombard, IL

Posted 18 hours ago

Job Snapshot

Part-Time
Degree - High School
Healthcare - Health Services
Health Care

Job Competition

9

Applicants

How Do You Compare to the Competition?

Get facts about other applicants with a CareerBuilder Account

Job Description

Why VITAS Healthcare and What Do They Offer Me?

VITAS Healthcare is the nation’s leading provider of end of life care. We provide our employees opportunities for professional growth, advancement and competitive benefits. 

The VITAS Healthcare Telecare LPN is a member of the interdisciplinary team who is responsible for identifying the physical, psychological, social, and spiritual needs of those patients and families needing assistance during alternate hours.  All clinical tasks for this supporting position will be performed under the collaboration and direction of the Telecare RN as needed.

  • Provides clinical assessment and intervention utilizing the nursing process, VITAS Palliative Care Guide, and Triage Protocols.
  • Coordinates all service delivery after hours including patient and family education, dispatching of interdisciplinary visits, and coordination of services with external vendors and resources as needed.
  • Provides support and collaboration with Telecare staff to ensure favorable patient outcomes.
  • Provides bereavement support to families.
  • Documents interactions with patients, families, contacts, and vendors in the patient record to include the assessment, plan of care, caller agreement to the plan, any actions and interventions and the resolution of each patient/family interaction.
  • Participates in the orientation of new team members as assigned by the supervising manager.
  • Attends regularly scheduled in-services, staff meetings, and educational conferences.
  • Develops and achieves professional growth goals and objectives and reviews with supervising manager on a monthly basis.
  • Represents nursing and VITAS Healthcare in a positive manner.
  • Seeks certification in the specialty of hospice nursing when qualified to do so.
  • Instructs and documents appropriate use of medications, home medical equipment and supplies.
  • Appropriately utilizes the resources of contract personnel such as Pharmacy, HME, agency staff, and transportation services.
  • Promotes a customer service-oriented approach to care delivery.
  • Supports and promotes all Care Connection Center cultural platforms
  • Compliance with all departmental standards, policies, and procedures with training and education, management of the workload, disaster planning, attendance, adherence, and quality standards
  • Supports the VITAS Mission, Core Values, and Care Connection Center cultural platforms at all times.

Benefits Include

  • Competitive compensation
  • Health, dental, vision, life and disability insurance
  • Pre-tax healthcare and dependent care flexible spending accounts
  • Life insurance
  • 401(k) plan with numerous investment options and generous company match
  • Cancer and/or critical illness benefit
  • Tuition Reimbursement
  • Paid Time Off
  • Employee Assistance Program
  • Legal Insurance
  • Affinity Program
Qualifications
  • Licensed Practical/Vocational Nurse License(s) (with no current/pending restrictions)
  • Two years of customer service/call center experience preferred
  • Eligible for licensure in other states VITAS Triage services are located.
  • A minimum of two years’ experience in acute-care hospital nursing in either medical-surgical, oncology, home health, or emergency preferred
  • Excellent verbal, written, and interpersonal communication skills, as well as demonstrated effective telephone skills.
  • Ability to work as a team player
  • Computer literate, multi-task, and accurately type a preferred 50 WPM
  • Proficient in customer conflict resolution and crisis management.
  • Proficient in telephone techniques including phone etiquette, and handling of calls.
  • Thorough knowledge of professional nursing principles, methods and procedures; anatomy and physiology; medical supplies and equipment used in nursing practice; and the uses and effects of medications and narcotics.
  • Working knowledge of applicable state and federal laws and regulations pertaining to registered nursing and the scope of practice limitations of clinic support staff.
  • Ability to use a computer terminal for extended periods of time and wear a telephone headset for the majority of the work shift.
  • Ability to work weekends and holidays as necessary to support the operations of the Care Connection Center.
  • Ability to type 40 WPM
Education
  • High School Diploma required
  • Licensed Practical/Vocational Nurse License (with no current/pending restrictions).
Special Instructions to Candidates EOE/AA
M/F/D/V
Job ID: 2018-65235
Help us improve CareerBuilder by providing feedback about this job: Report this Job.
CAREERBUILDER TIP
For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.
Don't miss out on new jobs like this
Get the latest jobs delivered to your inbox. Unsubscribe at any time.

Saving Your Job Alert

Job Alert Created

Well, this is embarrassing. We are having trouble saving your search. You can try again or come back at a later time.

Maximum Email Alerts

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.

More Jobs at VITAS Healthcare

View All Similar Jobs View All Similar Jobs