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  • Reno, NV 89512

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Bilingual Customer Service Representatives-New Wage+Bonus Plan

Teleperformance • Reno, NV

Posted 2 months ago

Job Snapshot

Full-Time
Other Great Industries
Customer Service

Job Description


Join our fun family-like atmosphere at our beautiful location with great new wages up to, awesome bonus incentives and opportunity for career advancement. Apply today!
Up to $14/hr ($12.50/hr plus performance bonus incentive)
About the Company
Teleperformance is a strategic partner to the world's leading companies, bringing solutions and enhancing customer experience during each interaction. We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. For us, each interaction needs to be treated as unique.
We are a team of 300,000 + passionate employees. Located in 80 countries with 400 + facilities and 218,000 workstations.
Our people feel they are part of something way bigger than just a job. We try to make a positive difference in people's lives and make the world a better place.
Duties/Responsibilities
•Ability to listen effectively
•Responsible for all member inquiries
•Ability to empathize with the member
•Ability to analyze member issues
•Knowledge of banking regulations and guidelines associated with banking products
•Responds to servicing inquiries
•Provide excellent customer service
•Critical thinking, proactive attitude, strong communication skills displaying empathy and caring
•Must be extremely detail-oriented
•Be extremely articulate and professional
•Experienced with standard business applications including MS Office
•Participates in additional training courses when needed
•Performs other related duties and assignments as required

Qualifications:
•Spanish Bilingual
•Type 25 wpm
•6 months of Customer Service Required
•Ability to use desktop computer system and hardware. e.g. mouse, keyboard, dual monitors.
•Ability to use Windows operating systems and navigate between various windows.
•Logical problem solving skills
•Proven oral/written communication skills
•Availability to work various shifts
•Demonstrate a high sense of urgency
•Must have a keen sense of attention to detail, taking the initiative.
•Must be able to pass a Federal Background Check and Drug testing
To apply, please email your resume to RenoRecruiting@teleperformance.com or
Text TPUSA to 97211 to get started today!

Teleperformance is located at 2863 Northtowne Lane Suite #400 Reno, NV, 89512
Teleperformance is an Equal Opportunity Employer
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
Job ID: 5000464344506
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