Create a Job Alert.

Enter your email below to save this search and receive job recommendations for similar positions.
Thank you. We'll send jobs matching these to
You already suscribed to this job alert.
US
0 suggestions are available, use up and down arrow to navigate them
What job do you want?

Work From Home- Health Care Representative job in Atlanta at Teleperformance At Home

Create Job Alert.

Get similar jobs sent to your email

Apply to this job.
Think you're the perfect candidate?
Apply Now
Work From Home- Health Care Representative at Teleperformance At Home

Work From Home- Health Care Representative

Teleperformance At Home Work From Home, GA Full Time
Apply Now
Overview

About the Company

Teleperformance is a strategic partner to the world's leading companies, bringing solutions and enhancing customer experience during each interaction. We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. For us, each interaction needs to be treated as unique.

Your Impact

Our Customer Retention Specialist are a very important part of our family. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.

Teleperformance is an Equal Opportunity Employer



Responsibilities

Your Responsibilities
Handle and carefully respond to all inbound and outbound customer inquiries
Provide excellent customer service through active listening
Work with confidential customer information and treat it sensitively
Aim to resolve issues on the first call by being proactive, patient, empathetic, and understanding
Appropriately communicate with customers
Compassionately handle sensitive situations surrounding healthcare needs, education, and prevention planning
Adhere to all client and regulatory compliance laws
Document all customer facing interactions
Engage leadership for support, when appropriate (involve to resolve)



Qualifications

What We're Looking for
Over 18 years of age
Ability to type 25 wpm
High School Graduate or GED
Comfort with desktop computer system
Proven oral & written communication skills
Compassionate customer service mindset
Ability to interact with various types of customers
What We Prefer
6 months Call Center experience
1 year Customer service experience
Logical problem-solving skills
Availability to work various shifts
Ability to use Windows operating systems
Organization and work prioritization skills

 

Recommended Skills

Complex Problem Solving
Communication
Multitasking
Active Listening
Written Communication
Creativity

Recommended Jobs

Work From Home- Health Care Representative
Teleperformance At Home Work From Home Full Time
Home Health RN / Registered Nurse
Healthcare Support College Park
$70,000/Year
Care Navigator - Work from Home
UnitedHealth Group Atlanta

About the company

Apply to this job.
Think you're the perfect candidate?
Apply Now

Help us improve CareerBuilder by providing feedback about this job:

Job ID: 2875

CareerBuilder TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.