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Executive Meetings Manager
Embassy Suites Denver Downtown
Denver, CO (Onsite)
Full-Time
Why us? The Embassy Suites by Hilton Denver Downtown and Convention Center Are you looking for a place that will inspire and challenge you? Let us be that place, as we show you the joys of working in hospitality! Un-conventional (Location and Look) Approachable (Upscale Unexpected Service) Down to Earth (LEED and ELP Certified for sustainability efforts) Truly Colorado (Our Vibe) This Embassy Suites by Hilton is a gateway to Denver's lively downtown scene. Boasting a contemporary convention venue, our Silver LEED™-certified hotel is within walking distance of the best attractions in the downtown area. The team at the Embassy Suites by Hilton Denver Downtown looks forward to sharing their experiences with you and can offer you an environment focused on learning and development. Come and choose your next career adventure at our Embassy Suites and not only have fun where you work but be a part of our unconventional, approachable, down to earth team! Submit your resume and application today! Employee Benefits • Medical, Dental, & Vision Insurance for FTYR employees • 401(k) with Employer Matching • Discounted On-Site Downtown Parking • Hotel Discounts (Both Hilton & Sage Portfolio) Sage Values & Culture: At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality. Job Overview Meets and exceeds revenue goals by developing new accounts and growing current hotel accounts in a profitable and win-win selling approach. Will be responsible for booking short term meetings and groups into the hotel. Supervises and executes set up, break down, and service of conference meeting rooms. Responsibilities -Negotiate and capture all profitable Rooms & Catering business. -Coordinate all details pertaining to room lists, include room types, shared rooms, room locations, handicap-accessible rooms, room billing, etc. -Educate Event Planners on hotel procedures, such as: meal guarantees, set-up styles, payment terms, available hotel services, etc. -Coordinate all details to appear on each "Event Order." Details to coordinate may include meeting room set-up specifications, banquet food & beverage items, audio/visual equipment & billing details. -On a regular basis, distribute final Rooming Lists and Banquet Event Orders to all applicable service staff, including the Banquet Service Staff, the Food Preparation Staff and the Rooms Division. -Conduct site inspections. Entertain qualified potential clients in accordance with Sage Hospitality policies. Direct Sales: -Targets results-oriented high revenue potential sales calls to ensure a successful direct sales program, in accordance with goals established by department budget and marketing plan. Must have own reliable transportation and possess a valid state driver's license in order to make sales calls. -Key Account Management: Maximizes current hotel key accounts by identifying and capturing those that offer revenue -growth. -Achieves a minimum of 90% of productivity goals and 100% of activity goals, as established by management. New Account Development: -Captures competitor's accounts through networking, research and reader board surveys in order to target and solicit those most probable to generate new business. -Acquires referrals from existing accounts: Follows up on all leads within 48 hours of receipt in an effort to create new business for the hotel, and, when appropriate, sends leads to other Sage hotels. -Plans and implements an on-going Targeted Account Development "hit list" in order to create new revenue and acquire valuable hotel contacts, and contracts. -Continually targets and prospects for new business through telemarketing, individual creativity and innovation. Yield Management: -Utilizes yield management techniques by profitably negotiating room rates and function space commitments in order to enhance the hotel's financial performance. Account Service and Management: -Maintains well-documented, accurate, organized and up-to-date file management system in order to serve client and employer in the most expedient, organized and knowledgeable manner. -Develops strong customer relationships through frequent communication and the use of professional, courteous and -ethical interpersonal interaction. -Develops customer profiles and maintains an effective trace system, including trace dates and references, in order to best meet client needs, resulting in superior account service and increased revenues. Promptly follows-up on all customer needs and inquiries in an efficient and expedient manner. Product Knowledge: -Conducts research, surveys, personal investigation and studies market place and territory in order to effectively capitalize on the hotel's strengths and competitor's weaknesses and capabilities. Time Management: -Focuses on revenue-producing activity and maximizes selling time by dedicating a minimum 90% work time on direct sales efforts. -Professionalism: Controls expenses while traveling on the property's behalf in order to minimize department and hotel costs. -Represents themselves, the hotel and Sage Development Resources, Inc. with the highest level of integrity and professionalism, a service-focused approach, and a caring, sincere attitude at all times. -Exhibits a positive and involved team attitude to all hotel departments and maintains open communications with all co-workers for the best overall performance of the hotel. Displays a neat, clean, and business-like appearance at all times.
Recommended Skills
- Business Administration
- Marketing
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