Primary/Essential Duties and Key Responsibilities:
Provide in-depth support via phone, email or remote session
Troubleshoot payroll and software issues from our clients & partners and guiding users through corrective steps
Enter and maintain customer call problem/description detail into CRM
Be empowered to make quality decisions as a Subject Matter Expert
Strong decision-making, multi-tasking, analytical, verbal, and written communication skills
Strong relationship building skills and account management experience
Solid experience using MS Office and CRM systems.
Strong team player, positive attitude, and passion for providing World Class Customer Service
Minimum 3 years work experience utilizing strong customer service skills in a professional setting
Ability to work in a remote setting and be a strong team player.
Experience supporting end users within a hosted, Software as a Service offering
Knowledge of Human Resources, Payroll, or Benefits
Experience in Banking, Logistics, Hospitality, or other customer focused industry
The person in this position frequently communicates with internal teams and customers via phone, email and in person.
Pay: $17.65 / hr
To Become An Agent
*Please apply and register at mommyjobsonline.com. Please click on Join Now and select the Customer Service Job Bank Registry to get connected with this client and to begin their hiring pre-screening process.
Reference agent id code MJOLMonicaC when you register online.
Please allow 24 hours of processing time once you register with us.
If you have further questions please contact us at 1 (405) 418 - 6160.
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Mommy Jobs Online is located in Oklahoma City, Oklahoma. We provide a unique legitimate pre-screened work-at-home job bank resource for remote jobseekers to find jobs safely to work online. Mommy Jobs Online has helped many people in the U.S. and Canada find part-time, full-time and flexible jobs working in the comfort of their own home. Mommy Jobs Online help professionals find the best remote jobs available based on their background work skills and qualifications.
Every job position in our remote job bank registry are pre-screened thoroughly, so you never have to worry about the legitimacy of any companies listed in our job network. We are proud to say that we have the BEST reputation when it comes to helping contractors find reliable work from home jobs. Our main goal is to be a trustworthy work-at-home job resource for you to find information on telecommuting jobs in one place that will help gain you financial freedom.