Icon hamburger
Banking in Packwaukee,Wisconsin
Apply to this job.
Think you're the perfect candidate?
Apply on company site

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.

Rapid Response Agent needed (account management experience preferred/remote)

Mommy Jobs Online Packwaukee Full-Time
Apply on company site


Rapid Response Agent

Primary/Essential Duties and Key Responsibilities:

  • Provide in-depth support via phone, email or remote session 
  • Troubleshoot payroll and software issues from our clients & partners and guiding users through corrective steps
  • Enter and maintain customer call problem/description detail into CRM
  • Be empowered to make quality decisions as a Subject Matter Expert

Required Qualifications:

  • Strong decision-making, multi-tasking, analytical, verbal, and written communication skills
  • Strong relationship building skills and account management experience
  • Solid experience using MS Office and CRM systems.
  • Strong team player, positive attitude, and passion for providing World Class Customer Service

Preferred Qualifications:

  • Minimum 3 years work experience utilizing strong customer service skills in a professional setting
  • Ability to work in a remote setting and be a strong team player.
  • Experience supporting end users within a hosted, Software as a Service offering
  • Knowledge of Human Resources, Payroll, or Benefits
  • Experience in Banking, Logistics, Hospitality, or other customer focused industry

Physical Requirements:

  • The person in this position frequently communicates with internal teams and customers via phone, email and in person.

Pay: $17.65 / hr

To Become An Agent

*Please apply and register at mommyjobsonline.com.  Please click on Join Now and select the Customer Service Job Bank Registry to get connected with this client and to begin their hiring pre-screening process.

​Reference agent id code MJOLMonicaC when you register online. 

Please allow 24 hours of processing time once you register with us.  

If you have further questions please contact us at 1 (405) 418 - 6160.​​


Skills required

Customer Service
Operate Cash Register
Identify Customer Need
Resolve Customer Issue
Retention Management
Help Customer


Career Path

See the next step in your career
Rapid Response Agent needed (account management experience preferred/remote)
Estimated Salary: $64K
Apply to this job.
Think you're the perfect candidate?
Apply on company site

Job ID: 7642


For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.

Mommy Jobs Online is located in Oklahoma City, Oklahoma. We provide a unique legitimate pre-screened work-at-home job bank resource for remote jobseekers to find jobs safely to work online. Mommy Jobs Online has helped many people in the U.S. and Canada find part-time, full-time and flexible jobs working in the comfort of their own home. Mommy Jobs Online help professionals find the best remote jobs available based on their background work skills and qualifications.

Every job position in our remote job bank registry are pre-screened thoroughly, so you never have to worry about the legitimacy of any companies listed in our job network. We are proud to say that we have the BEST reputation when it comes to helping contractors find reliable work from home jobs. Our main goal is to be a trustworthy work-at-home job resource for you to find information on telecommuting jobs in one place that will help gain you financial freedom.

View the full profile